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Head of Legal Representation & Service Delivery-Pharma & Medical Devices
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#655668
Full Time
Job Description
Head of Legal Representation & Service Delivery-Pharma & Medical Devices (Remote)
The Head of Legal Representation & Service Delivery will lead the global execution, governance, and performance of all client projects across the Medical Devices, Pharmaceuticals, and Consumer Goods sectors.
The role oversees diverse service lines — Legal Representation (LR / MAH / US Agent), Regulatory Operations, Import–Export & Warehousing, and Distribution-as-a-Service (DaaS) — ensuring every engagement is delivered on time, compliant, and client-centric . The position demands a blend of regulatory insight, operational acumen, and organizational leadership.
Key Responsibilities
• Lead global service delivery across functions with clear governance, SOPs, and accountability.
• Shape and institutionalize a centralized LR delivery model that meets multi-country compliance standards.
• Build and lead a high-performance team in India with the expertise, systems, and governance to support global clients.
• Engage with regional consultants and regulatory authorities , ensuring seamless representation and audit readiness.
• Drive quality, compliance, and efficiency through well-defined processes, templates, and technology enablement.
• Drive SLA compliance, operational excellence, and profitability across engagements.
• Champion continuous improvement, automation, and process standardization .
• Mentor and align cross-functional teams across Regulatory, LR, and Logistics operations.
Qualifications
• Bachelor’s / Master’s in Life Sciences, Operations, or Business Management .
• 15+ years in Service Delivery or Operations, preferably in MedTech, Pharma, or Healthcare Services .
• Proven leadership in global delivery, compliance, and client governance.
• Strong commercial acumen and stakeholder management skills.
• Proficiency in CRM systems, analytics, and process automation .
The Head of Legal Representation & Service Delivery will lead the global execution, governance, and performance of all client projects across the Medical Devices, Pharmaceuticals, and Consumer Goods sectors.
The role oversees diverse service lines — Legal Representation (LR / MAH / US Agent), Regulatory Operations, Import–Export & Warehousing, and Distribution-as-a-Service (DaaS) — ensuring every engagement is delivered on time, compliant, and client-centric . The position demands a blend of regulatory insight, operational acumen, and organizational leadership.
Key Responsibilities
• Lead global service delivery across functions with clear governance, SOPs, and accountability.
• Shape and institutionalize a centralized LR delivery model that meets multi-country compliance standards.
• Build and lead a high-performance team in India with the expertise, systems, and governance to support global clients.
• Engage with regional consultants and regulatory authorities , ensuring seamless representation and audit readiness.
• Drive quality, compliance, and efficiency through well-defined processes, templates, and technology enablement.
• Drive SLA compliance, operational excellence, and profitability across engagements.
• Champion continuous improvement, automation, and process standardization .
• Mentor and align cross-functional teams across Regulatory, LR, and Logistics operations.
Qualifications
• Bachelor’s / Master’s in Life Sciences, Operations, or Business Management .
• 15+ years in Service Delivery or Operations, preferably in MedTech, Pharma, or Healthcare Services .
• Proven leadership in global delivery, compliance, and client governance.
• Strong commercial acumen and stakeholder management skills.
• Proficiency in CRM systems, analytics, and process automation .
