Head Cashier Doncaster

Location
Melbourne VIC
 
Benefits
Pulled from the full job description
Employee discount
Employee assistance program
 
Full job description
EXPLORE YOUR CAREER

At ZARA we love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity, humility, and customer satisfaction are our daily motivation.

YOU are passionate, curious, motivated, customer orientated and dynamic with something different to contribute. You are detailed orientated, creative and proactive and are looking for a challenging yet rewarding career in fashion. You have excellent analysis, prioritization, and organizational skills. You have a track record in providing exceptional customer service, problem solving and leading a team. At Inditex you will find more than a job.

The Benefits
Growth Opportunities: Get inspired and explore your career through endless growth opportunities
Employee Discount: Enjoy 25% discount on all product in store and online
Anniversary Rewards: Acknowledging your contributions is essential and we celebrate your ongoing journey as part of our team through additional leave days
Paid day off on your Birthday: Take the time to celebrate YOU on your special day
Sustainability Community: Join our store communities and with your creativity and innovation create change together
Uniform: Enjoy a Zara designed uniform
Online Learning Development: Elevate your skills with exclusive access to our employee learning platform to empower your professional growth development
Roster: Enjoy a fixed roster that includes 3 consecutive days off each month
Employee Assistance Program: Your wellbeing is important to us. Access a confidential counselling service dedicated to supporting you across all aspects of our life
Wellness Platform: Explore our platform for regular updates on enhancing your wellbeing

The Role
Provide an exceptional customer experience
Problem solve and diffuse any customer queries to ensure a high level of customer satisfaction
Leading and motivating cashier team within the store in accordance with the company’s standards and guidelines
Driving sales and achieving KPI's for your department
Maintaining an up-to-date knowledge of products and promotions including awareness of new arrivals, best sellers and offering alternatives
Taking primary responsibility for till operations and security within the store and driving excellent customer service at the cash desk
Investigating, reporting and resolving discrepancies
Planning and managing the rosters for the cashier team
Engaging with relevant training and development of the team (as directed by management)

About You
Strong desire to provide an exceptional customer service experience
Confident and clear communication skills and ability to resolve conflict in a professional manner
Passionate about leading your team to success
Experience with supervising a team
Ability to multitask and prioritize in a fast-paced environment
Desire professional growth and inspire the same for your team
Availability to work 38 hours per week and commit to a set roster that includes a mix of weekdays weekends

About Us
We are Inditex! One of the largest fashion distribution groups in the world, to which Zara, PullBear, Massimo Dutti, Bershka, Stradivarius, Oysho and Zara Home belong. Our brands represent style, the expression of identity and the transformative power of fashion.

At Inditex, we champion diversity and inclusion, fostering an environment where everyone feels valued and respected with equal access to opportunity. We are dedicated to ensuring a safe and healthy workplace for all, free from discrimination, harassment, bullying, or violence of any kind. We prioritise treating all individuals with dignity and respect, ensuring that every individual can thrive in a supportive and respectful atmosphere. If you require any adjustments during the recruitment process, please reach out to our team via talentau@inditex.com.

We see each team member as an individual with limitless potential, whose unique contribution is vital to our success. The Top Employer Institute has recognised our effort by certifying Inditex as a Top Employer 2024.

Please Note
Due to the high volume of applications we receive, only shortlisted candidates will be contacted. We thank you in advance for your interest in working with us at ZARA.
www.inditexcareers.com | more than a job
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