HDFC: COP Supervisor: Ahmedabad: Virtual Relationship Banking
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HDFC: COP Supervisor: Ahmedabad: Virtual Relationship Banking
Hdfc Bank
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Job highlights
3+ years experience with banking product and process knowledge, sales and influencing skills, team management
Manage and motivate a team of 13-15 Personal Bankers, drive portfolio income and cross-sell targets, ensure compliance and audit adherence
6 - 11 Years
1 Vacancy
Not disclosed
Ahmedabad
Must have key skills
Inbound Calls
Other key skills
Inbound Customer Service,
Handling Customer Queries,
Cold Chain Management,
Solving Queries,
Calling,
Customer Queries
Job description
What you’ll do
Role & responsibilities
Responsible for managing a team size of 13 - 15 Personal Bankers managing virtual Classic portfolios.
Drive the team for meeting the portfolio objectives for income/revenue generation, cross sell, digital product penetration, sales processes, call quality thus leading to building effective relationship and engagement with the managed classic customers.
Ensure adherence to Operations process and meeting the Audit & Compliance guidelines.
Responsible for managing, training and motivating staff.
Preferred candidate profile
Minimum experience in years 3 Years
Exposure to banking preferable
Customer handling skills
Sales and Influencing Skills
Banking Product & Process Knowledge
Communication skills
Team Management
Interested candidate has to share resume on below mail.
Krina.pandya@hdfc.bank.in.
Subject Line: COP Supervisor+ Location+ No. years experience
Regards,
Krina Pandya (HDFC -HR)
Industry type
Banking
Department
Sales & Business Development
Role
Head - BD / Pre Sales
Role category
BD / Pre Sales
Employment type
Full Time, Permanent
Education
Any Graduate
