H+13 Female Tele Caller

We require a Female Tele Caller whose job would be to call Clients / Prospects against their enquiries as well as leads from other sources for securing business through sharing of required details. The job is office bound. Key Responsibilities: 1. Outbound Calling and Lead Generation- Make a high volume of outbound calls daily to potential customers from provided or self-generated databases.- Introduce products/services to prospects in a clear, persuasive, and courteous manner.- Understand customer requirements and guide them to the right offerings.- Generate quality leads and schedule appointments or demo calls for field or senior sales teams.- Maintain consistent follow-up with prospects to ensure conversion.2. Customer Interaction and Conversion- Build trust with clients through professional and patient communication.- Address basic questions and concerns about the company’s offerings.- Convince customers about the benefits of the service/product and encourage them to take the next step (purchase, register, book appointment, etc.).- Handle rejections or objections positively and try to turn them into opportunities.3. Data Entry and CRM Updates- Record details of calls, feedback, and customer information in the CRM or call tracking sheets.- Maintain accurate and up-to-date records of follow-ups, call outcomes, and appointment schedules.- Work closely with the sales or operations team to coordinate leads and ensure a smooth handover.4. Target Achievement and Reporting- Meet daily, weekly, and monthly calling and conversion targets.- Participate in daily team meetings or sales briefings.- Submit regular reports to the supervisor regarding performance, lead status, and areas of improvement.5. Customer Service and Relationship Building- Provide excellent customer service by being polite, professional, and attentive.- Respond quickly and accurately to customer inquiries during the conversation or route complex queries to the relevant department.- Maintain a positive image of the company and uphold brand reputation through quality interactions.(Ref:www.freshersworld.com,freshersworld) Read more