Guest Services Associate

Company Description

Sarovar Hotels and Resorts, established in 1++4, is a leading hotel chain in India catering to mid-market to upscale segments. With 135 hotels in 85 destinations across India, Nepal, and Africa, we offer a diverse portfolio from mountains to beach sides. Our brands include Sarovar Premiere, Sarovar Portico, Hometel, Golden Tulip, Royal Tulip, and Tulip Inn.

Role Description

This is a full-time on-site role for a Guest Services Associate located in Jaipur. The Guest Services Associate will be responsible for providing exceptional guest services, handling reservations, and ensuring a seamless customer experience on-site.

Qualifications
• Guest Services and Customer Service skills
• Strong communication skills
• Experience in handling reservations
• Excellent interpersonal skills
• Ability to multitask and work efficiently
• Attention to detail and problem-solving skills
• Flexible and adaptable to changing work environments
• Prior experience in the hospitality industry is a plus