guest service supervisor

Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years
Tasks
Co-ordinate activities with other work units or departments
Establish work schedules and procedures
Perform same duties as workers supervised
Prepare and submit reports
Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
Assist clients/guests with special needs
Co-ordinate, assign and review work
Hire and train staff in job duties, safety procedures and company policies
Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
Requisition materials and supplies
Supervision
5-10 people
Support for newcomers and refugees
Supports newcomers and/or refugees with foreign credential recognition
Support for youths
Provides awareness training to employees to create a welcoming work environment for youth
Support for mature workers
Applies hiring policies that discourage age discrimination
Supports for visible minorities
Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
Work Term: Permanent
Work Language: English
Hours: 35 hours per week