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Guest Service Associate
Jobs
#278584
Full Time
Job Description
• High school graduate or equivalent. Must speak, read. Write, and understand the primary language used in the workplace. Previous hotel-related experience desired.
• Registerguests and assigns rooms. Accommodates special requests whenever possible.
• Assists in pre-registrationand blocking of rooms for reservations.
• Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
Understands room statusand room statustracking.
• Knows room locations, types of rooms available, and room rates.
• Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
• Uses suggestive sellingtechniques to sell rooms and to promote other services of the hotel.
• Knows the location and types of available rooms as well as the activities and services of the property.
• Coordinates room status updates with the housekeepingdepartment by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day userooms.
• Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellationprocedures.
• Maintains guest room keystorage, and maintains and supervises access to safe deposit boxes.
• File room keys ( only for manual room key hotels). Knows how to use front officeequipment.
• Process guest check-outs. Performing cashierrelated functionslike postingchargesto guest accounts, raising paid out's, currency exchange,
• Follows procedures for issuingand closing safe deposit boxes used by guests.
Job Types: Full-time, Fresher
Salary: ₹12,000.00 - ₹15,000.00 per month
Benefits:
• Food provided
Schedule:
• Day shift
Ability to commute/relocate:
• Mumbai, Mumbai - 4000++, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:
• total work: 1 year (Preferred)
Speak with the employer
++1 +76++38683
• Registerguests and assigns rooms. Accommodates special requests whenever possible.
• Assists in pre-registrationand blocking of rooms for reservations.
• Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
Understands room statusand room statustracking.
• Knows room locations, types of rooms available, and room rates.
• Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
• Uses suggestive sellingtechniques to sell rooms and to promote other services of the hotel.
• Knows the location and types of available rooms as well as the activities and services of the property.
• Coordinates room status updates with the housekeepingdepartment by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day userooms.
• Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellationprocedures.
• Maintains guest room keystorage, and maintains and supervises access to safe deposit boxes.
• File room keys ( only for manual room key hotels). Knows how to use front officeequipment.
• Process guest check-outs. Performing cashierrelated functionslike postingchargesto guest accounts, raising paid out's, currency exchange,
• Follows procedures for issuingand closing safe deposit boxes used by guests.
Job Types: Full-time, Fresher
Salary: ₹12,000.00 - ₹15,000.00 per month
Benefits:
• Food provided
Schedule:
• Day shift
Ability to commute/relocate:
• Mumbai, Mumbai - 4000++, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:
• total work: 1 year (Preferred)
Speak with the employer
++1 +76++38683
