Guest Service Agent

Are you interested in finding a job in the Hotel Industry that can lead to Management? We would like to give you the opportunity to excel in this position and go further in the industry. The Guest Service agent is the first person our guests come in contact with so it is important for our staff to be pleasant, professional individuals who will provide a great welcome to our guests on arrival.

A few attributes to have along the way to help you be a great candidate would be dependable, reliable, strong work ethic, problem solver, a team player....if this sounds like you fit the bill then this position is for you! We provide all the training you need to be part of this team.

Some of the tasks are as follows;

Greeting guests, take, cancel and change room reservations, provide information on hotel facilities and services, provide general information about points of interest in the area, process guests' departures, calculate charges and receive payments, balance cash and cash reports and related forms, maintain an inventory of vacancies, reservations and room assignments, follow emergency and safety procedures, clerical duties (i.e. faxing, filing, photocopying), assist clients/guests with special needs, handle wake-up calls, perform light housekeeping and cleaning duties, provide customer service, answer telephone and relay telephone calls. Experience is an asset. Bilingual a must (French English)

Job Types: Full-time, Permanent

Salary: $16.00 per hour

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Additional pay:

Bonus pay
Overtime pay
Tips
Benefits:

Dental care
Flexible schedule
Life insurance
On-site parking
Vision care
Schedule:

8 hour shift
Work Location: In person Read more