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Customer Support / TeleCaller
Guest Service Agent (Front Office): Victor Harbor Park
Customer Support / TeleCaller
#694973
Remote / WFH
Job Description
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Job title, keywords or company
South Australia
jobs in South Australia
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Guest Service Agent (Front Office): Victor Harbor Park
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Referral program
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NRMA Parks and Resorts
Company Description
With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences. Part of the trusted NRMA Group, a member-owned brand, our passionate team works together to make holiday magic happen—it's not just our job, it's in our nature.
Victor Harbor Holiday Park, nestled along South Australia’s stunning Fleurieu Peninsula, offers an idyllic escape for families and nature enthusiasts alike. With its prime beachfront location and picturesque surroundings, the park features a range of accommodation options from safari tents and cabins to spacious campsites. Guests can enjoy a wealth of on-site amenities including a swimming pool, playgrounds, and BBQ areas, while the nearby coastal attractions, such as whale watching and scenic walks, promise endless adventure.
Job Description
Be part of a team that creates unforgettable holiday moments! At Victor Harbor Holiday Park, every day is about sunshine, smiles, and helping guests make memories they’ll talk about for years. If you love working with people and thrive in a fun, relaxed coastal environment, this is your chance to shine.
Make a real impact by helping guests feel welcome, cared for, and excited about their stay
Enjoy genuine work-life balance with flexible hours over a 7‑day roster
Work and live where others holiday – staff accommodation available upon request
What you’ll do:
As the friendly face of our resort, you’ll ensure every guest has a seamless, memorable experience from the moment they enquire to the moment they say goodbye. We offer flexibility in this part‑time role, with 20 or 30 hours per week available. Weekend availability is required (Saturday and Sunday), with flexibility across other days where needed.
In this role you will:
Manage reception tasks including taking bookings, preparing invoices, and checking guests in and out
Respond to phone and email enquiries with warmth, professionalism, and efficiency
Work closely with other departments to coordinate room readiness and meet guest needs
Help create an environment where guests feel relaxed, valued, and excited to return
What you’ll bring:
Strong Guest Service experience with sound knowledge of NewBook or a similar booking system as well as OTA booking channels
A reputation for providing excellent customer service, engaging in great conversations with our guests
Creativity and leadership skills to assist with and run children activity programs during school holidays and long weekends (arts & crafts, scavenger hunts, sport games)
Willingness to go above and beyond for our guests and to also support the Team
Strong computer literacy, Microsoft suite and basic knowledge of Canva a bonus!
What’s in it for you?
At the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!
Progressive flexibility and well-being benefits to balance all of life's priorities
Complimentary myNRMA Rewards membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
Employee referral program where you may be eligible for a referral bonus of up to $2,000
Potential to grow, progress or relocate your career and move around the NRMA Group or different locations with us.
Know you belong:
We’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.
Are you nodding your head as you read this? Ready to roll up your sleeves and really make a difference? Apply now, we cannot wait to hear from you or visit our careers site to find out more!
As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.
Start of main content
Job title, keywords or company
South Australia
jobs in South Australia
Production Operator
Often responds within 3 days
Maggie Beer Products
Tanunda SA 5352
Flexible availability between 6:00am and 10:00pm. Operating production equipment including filling machines and case packers. Cleaning and maintaining equipment to ensure hygiene and safety.
Guest Service Agent (Front Office): Victor Harbor Park
NRMA Parks and Resorts
Victor Harbour SA 5211
Referral program
Gym membership
Creativity and leadership skills to assist with and run children activity programs during school holidays and long weekends (arts & crafts, scavenger hunts, sport games).
Store Team Member
Big W
Renmark SA
Parental leave
Employee rewards program
Genuine love for retail with a passion for great customer service. Your day could consist of helping customers find products, filling products in departments so they are simple to shop, packing orders…
Dental Assistant/Receptionist
Neni's Dental Group
Nuriootpa SA 5355
* Sponsorship provided for suitable applicants. * Casual role ( btwn $30 to $40/hr). *Good interpersonal skills and organisational skills.
Village Administrator
Keyton
Port Elliot SA 5212
Annual leave
Insurance services
Assisting with reception duties and managing incoming enquiries. Excellent company benefits and discounts on offer. Helping organise and support community events and activities.
Crew Member
MalayaLane
Edinburgh SA 5111
Free drinks
Free food
Employee discount
Maintain cleanliness and presentation of the front service area. Provide friendly and professional customer service. Take orders and handle customer enquiries. Salary will be based on experience.
Talent Acquisition Administrator
MSS Security
South Australia
Previous experience in recruitment, administration, or customer service (highly regarded). Full Time 6-Month Fixed Term (Potential to Extend) Adelaide. Must have full Australian working rights.
Commercial Cleaner
Australian Green Clean
Berri SA 5343
We can provide you working hours that can fit within your current schedule, whether your wanting to pick up some extra work, or needing a job that suits within your studies.
After School STEM Educator(Primary School Mon–Fri 3–5pm)
Young Engineers Adelaide
Adelaide SA 5000
Experience in teaching or working with children. Educators, teachers and engineers (current or former) are encouraged to apply. Study or qualifications in Science, Engineering, ICT, Education, or…
Administrative and Compliance Offcer
Luminous Care
Davoren Park SA 5113
Experience in NDIS administration or disability services (preferred). Upload and organise required documentation (risk assessments, forms, registers). Luminous Care Registered NDIS Provider.
TEMPORARY SSO2 - KADINA MEMORIAL SCHOOL- STUDENT SERVICES & DATA OFFICER
Department for Education, South Australia
Kadina SA
Salary is dependent upon your current employment status with the Department for Education, tenure and hours per week. The salary stated is based on an employee working 52 weeks per annum, full time…
Tyre Fitter / Wheel Aligner
Bridgestone West Lakes
West Lakes SA 5021
Excellent Communication skills and Customer service. Full Time - Monday to Friday and a Saturday morning roster.
After School and Weekend Casuals
Drakes Supermarkets
Kingscote SA 5223
Show commitment to work health and safety standards. Show commitment to providing exceptional customer service.
Dental Assistant - Dentalcare Mt Barker
Often responds within 2 days
Abano Healthcare
Mount Barker SA 5251
Employee assistance program
Managing patient care, from providing instructions to ensuring comfort. A positive and hardworking individual with a passion for dental care. Employee Assistance Program - we care about your welfare.
Junior Barista
Muffin Break
Adelaide SA 5000
Keep the cafe clean, tidy, and well-presented. Provide friendly, efficient, and professional service to all customers. Follow all food safety and health procedures.
Customer Service Team Member
Bunnings
Kent Town SA
Parental leave
Provide our customers with the best experience across the store. The availability to work flexible hours (including late nights, early mornings and weekends).
General Maintenance + Forklift Duties
Often responds within 5 days
FedEx
South Australia
Paid training
Health insurance
Insurance services
View similar jobs with this employer
Ability to pass a drug & ******* test, driving assessment, criminal history check, and fitness assessment. General Maintenance: Keeping areas clean & tidy, operating sweepers, equipment repair, moving…
Vehicle Washer
Commercial Motor Vehicles Pty Ltd.
Mile End SA
Health insurance
View similar jobs with this employer
Focus on your wellbeing with CMV care including access to CMV Care & the CMV Peer Support Program & wellbeing activities. Current driver's licence is essential. Assist Service department as required.
Care Services Assistant (SA EA)
Bolton Clarke
Largs Bay SA 5016
Health insurance
Insurance services
Employee assistance program
Salary packaging
Transportation links
Our Home offers all levels of permanent, respite and palliative care whilst encouraging independence and lifestyle choices that suit the needs of every individual. To be successful, you will have.
Organisational Development Advisor
City of Monash
Monash SA
Gym membership
Employee assistance program
Keeping our learning library up to date to provide curated and current on-demand content. Qualification in Human Resources, Organisational Development, Learning or relevant work experience.
Reservations Team Leader
SOFITEL
Greater Adelaide SA
Uniform provided
Employee assistance program
Employee benefit card offering discounted accommodation and food & beverage discounts in Accor properties worldwide. Experience in hotel reservations (preferable in a supervisory role within a luxury…
Beauty Advisor
Star Pharmacy Group
Prospect SA 5082
Employee discount
Previous experience in pharmacy or retail (preferred but not essential). Promote current sales and product offerings to customers. Employee Benefits Program – Stretch your pay further with exclusive…
Retail Planogram Merchandiser - Findon - SA
Often responds within 1 day
CROSSMARK Australia
Findon SA
Paid training
If you're a busy mum looking to pick up some part-time hours, but the thought of sitting behind a receptionist desk, plugging away at data entry, taking customer service calls, or doing general…
Assistant Hotel Manager
TFE Hotels
Adelaide SA 5000
You hold a current Responsible Service of ******* (RSA) Certificate. You hold a current “Provide First Aid” Certification (HLTAID0003 Provide First Aid or similar).
Home Support Workers (Mt Barker)
Often responds within 3 days
Kalyra
Mount Barker SA
Employee assistance program
Salary packaging
With a strong focus on person-centred care, Kalyra fosters a compassionate and collaborative environment where Home Support Workers are empowered to deliver high quality care to clients in their homes…
People also searched:
Employers: Post a Job
Related to this search
Sign in
Job Seekers
Employers
About
©2026 Indeed
Accessibility at Indeed
Privacy Centre and Ad Choices
Terms
NRMA Parks and Resorts
Company Description
With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences. Part of the trusted NRMA Group, a member-owned brand, our passionate team works together to make holiday magic happen—it's not just our job, it's in our nature.
Victor Harbor Holiday Park, nestled along South Australia’s stunning Fleurieu Peninsula, offers an idyllic escape for families and nature enthusiasts alike. With its prime beachfront location and picturesque surroundings, the park features a range of accommodation options from safari tents and cabins to spacious campsites. Guests can enjoy a wealth of on-site amenities including a swimming pool, playgrounds, and BBQ areas, while the nearby coastal attractions, such as whale watching and scenic walks, promise endless adventure.
Job Description
Be part of a team that creates unforgettable holiday moments! At Victor Harbor Holiday Park, every day is about sunshine, smiles, and helping guests make memories they’ll talk about for years. If you love working with people and thrive in a fun, relaxed coastal environment, this is your chance to shine.
Make a real impact by helping guests feel welcome, cared for, and excited about their stay
Enjoy genuine work-life balance with flexible hours over a 7‑day roster
Work and live where others holiday – staff accommodation available upon request
What you’ll do:
As the friendly face of our resort, you’ll ensure every guest has a seamless, memorable experience from the moment they enquire to the moment they say goodbye. We offer flexibility in this part‑time role, with 20 or 30 hours per week available. Weekend availability is required (Saturday and Sunday), with flexibility across other days where needed.
In this role you will:
Manage reception tasks including taking bookings, preparing invoices, and checking guests in and out
Respond to phone and email enquiries with warmth, professionalism, and efficiency
Work closely with other departments to coordinate room readiness and meet guest needs
Help create an environment where guests feel relaxed, valued, and excited to return
What you’ll bring:
Strong Guest Service experience with sound knowledge of NewBook or a similar booking system as well as OTA booking channels
A reputation for providing excellent customer service, engaging in great conversations with our guests
Creativity and leadership skills to assist with and run children activity programs during school holidays and long weekends (arts & crafts, scavenger hunts, sport games)
Willingness to go above and beyond for our guests and to also support the Team
Strong computer literacy, Microsoft suite and basic knowledge of Canva a bonus!
What’s in it for you?
At the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!
Progressive flexibility and well-being benefits to balance all of life's priorities
Complimentary myNRMA Rewards membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
Employee referral program where you may be eligible for a referral bonus of up to $2,000
Potential to grow, progress or relocate your career and move around the NRMA Group or different locations with us.
Know you belong:
We’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.
Are you nodding your head as you read this? Ready to roll up your sleeves and really make a difference? Apply now, we cannot wait to hear from you or visit our careers site to find out more!
As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.
