Verified Job
Receptionist
Guest Relationship Officer
Receptionist
#724422
Remote / WFH
HopUp India
Job Description
Job Description
– Guest Relationship Officer (GRO) / Receptionist cum Cashier
Company: Hopup India
About Us:
Hopup India is a fast-growing gaming and entertainment company focused on delivering fun, engaging, and memorable experiences to customers. With a strong presence across multiple locations, we aim to create a vibrant and customer-friendly environment through innovative gaming solutions and excellent service standards.
Position:
Guest Relationship Officer (GRO) / Reception cum Cashier
Location:
Jaipur
Key Responsibilities
• Welcome and greet customers in a professional and friendly manner
• Handle customer queries and ensure a smooth guest experience
• Manage billing and cash transactions accurately
• Issue and manage game cards for customers
• Maintain proper records of daily transactions and reports
• Coordinate with internal teams for seamless operations
• Ensure the reception area is well-maintained and presentable
• Assist in resolving customer concerns and escalate when required
Requirements:
• Good communication and interpersonal skills
• Basic knowledge of billing and cash handling
• Customer-focused approach with a positive attitude
• Basic computer knowledge
• Ability to work in shifts, weekends, and holidays
• Preferred Qualifications:Graduate / Undergraduate
• Prior experience in customer service, retail, hospitality, or gaming industry is a plus
Key Skills:
• Customer Handling
• Billing & Cash Management
• Communication Skills
• Problem Solving
• Team Coordination
– Guest Relationship Officer (GRO) / Receptionist cum Cashier
Company: Hopup India
About Us:
Hopup India is a fast-growing gaming and entertainment company focused on delivering fun, engaging, and memorable experiences to customers. With a strong presence across multiple locations, we aim to create a vibrant and customer-friendly environment through innovative gaming solutions and excellent service standards.
Position:
Guest Relationship Officer (GRO) / Reception cum Cashier
Location:
Jaipur
Key Responsibilities
• Welcome and greet customers in a professional and friendly manner
• Handle customer queries and ensure a smooth guest experience
• Manage billing and cash transactions accurately
• Issue and manage game cards for customers
• Maintain proper records of daily transactions and reports
• Coordinate with internal teams for seamless operations
• Ensure the reception area is well-maintained and presentable
• Assist in resolving customer concerns and escalate when required
Requirements:
• Good communication and interpersonal skills
• Basic knowledge of billing and cash handling
• Customer-focused approach with a positive attitude
• Basic computer knowledge
• Ability to work in shifts, weekends, and holidays
• Preferred Qualifications:Graduate / Undergraduate
• Prior experience in customer service, retail, hospitality, or gaming industry is a plus
Key Skills:
• Customer Handling
• Billing & Cash Management
• Communication Skills
• Problem Solving
• Team Coordination
