Verified Job
Receptionist
Guest Relations Executive / Receptionist | Sagar Hospitals | Bangalore
Receptionist
#715055
Remote / WFH
Sagar Hospital, Swaasa Jobs · Bengaluru, Karnataka ·
Job Description
Job description
Job Requirements
The Responsibilities of the Guest Relations Executive include the following:
In OPD:
1. Receiving the patients/visitors
2. Receiving phone calls and attending to general enquires
3. Doing registration & billing activities.
3. Maintaining the list of Doctors who are on leave.
4. Giving the information to the Reception about the Doctors.
5. Giving appointments to the patients.
6. Mailing the daily Report (In & Out Time) of the Doctors to the Medical Director.
7. Giving and collecting OPD feedback forms from patients.
In Reception:
1. Receive VIP’s and Visitors.
2. Courier Services.
3. Attending to general enquiries.
4. Pass on message to relevant persons.
5. Guiding patients and visitors.
6. Maintaining Log Book / Message Book.
7. Entering the IP feedback data on a daily
In Diagnostic Reception:
1. Guiding the patient to various rooms in radiology.
2. Counseling the patient
3. Updating the dispatch register book
4. Receiving the reports from lab.
5. Handover the reports to the patient with signature in the report dispatch book.
In Lab:
1. Doing attendance particulars of the departments.
2. Updating the Leave forms and particulars.
3. Maintaining Minutes of Meeting of the Laboratory and Blood Bank.
4. Doing daily Statistics of the Lab and Blood Bank.
5. Doing Ip and Op statistics of the blood bank.
6. Checking the bills of the outside sending samples.
7. Co-ordinating in the Audit times (NABL & NABH).
8. Typing reports in all departments.
9. Meanwhile helping in sample receiving, grossing also.
In Preventive Health Care:
1. Receive and guide the guests in PHC
2. Register the guests and make appointments
3. Issue the instruction sheet and explain the MHC procedure.
4. Accompanying VIP guests to individual area for investigation
5. To fix appointment with consultants for the review of patient on the next day
6. Intimating different dept about any urgent reports.
7. Handing over the complete typed medical summary with report to the patient
taking signature in MHC register.
8. To maintain a record of mailing MHC reports to patients who cannot stay
9. Analyze the PHC feedback forms on a monthly basis
Work Experience
B.com, BBA or any Degree0 to 5 Years
Sagar Hospitals, Jayanagar Bangalore
Job Requirements
The Responsibilities of the Guest Relations Executive include the following:
In OPD:
1. Receiving the patients/visitors
2. Receiving phone calls and attending to general enquires
3. Doing registration & billing activities.
3. Maintaining the list of Doctors who are on leave.
4. Giving the information to the Reception about the Doctors.
5. Giving appointments to the patients.
6. Mailing the daily Report (In & Out Time) of the Doctors to the Medical Director.
7. Giving and collecting OPD feedback forms from patients.
In Reception:
1. Receive VIP’s and Visitors.
2. Courier Services.
3. Attending to general enquiries.
4. Pass on message to relevant persons.
5. Guiding patients and visitors.
6. Maintaining Log Book / Message Book.
7. Entering the IP feedback data on a daily
In Diagnostic Reception:
1. Guiding the patient to various rooms in radiology.
2. Counseling the patient
3. Updating the dispatch register book
4. Receiving the reports from lab.
5. Handover the reports to the patient with signature in the report dispatch book.
In Lab:
1. Doing attendance particulars of the departments.
2. Updating the Leave forms and particulars.
3. Maintaining Minutes of Meeting of the Laboratory and Blood Bank.
4. Doing daily Statistics of the Lab and Blood Bank.
5. Doing Ip and Op statistics of the blood bank.
6. Checking the bills of the outside sending samples.
7. Co-ordinating in the Audit times (NABL & NABH).
8. Typing reports in all departments.
9. Meanwhile helping in sample receiving, grossing also.
In Preventive Health Care:
1. Receive and guide the guests in PHC
2. Register the guests and make appointments
3. Issue the instruction sheet and explain the MHC procedure.
4. Accompanying VIP guests to individual area for investigation
5. To fix appointment with consultants for the review of patient on the next day
6. Intimating different dept about any urgent reports.
7. Handing over the complete typed medical summary with report to the patient
taking signature in MHC register.
8. To maintain a record of mailing MHC reports to patients who cannot stay
9. Analyze the PHC feedback forms on a monthly basis
Work Experience
B.com, BBA or any Degree0 to 5 Years
Sagar Hospitals, Jayanagar Bangalore
