Guest Relation Executive

Welcoming guests in a friendly and professional way
- Addressing and escalating customer complaints
- Providing information about facilities, programs and other services
- Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Address customer complaints and escalate to Guest Relations Managerwhen needed
- Record information in the logbook daily
- Ensure compliance with health and quality standards
• *Salary**: ₹11,000.00 - ₹12,000.00 per month
• *Benefits**:

- Food provided

Schedule:

- Day shift

Ability to commute/relocate:

- Bodh Gaya, Bihar: Reliably commute or planning to relocate before starting work (required)
• *Education**:

- Higher Secondary(12th Pass) (preferred)
• *Experience**:
Higher Secondary(12th Pass) (preferred)
• *Experience**:

- total work: 2 years (preferred)
• *Speak with the employer**
++1 +4710066+3 Read more