Welcoming guests in a friendly and professional way.
· Welcome guests during check-in and giving a fond farewell to guest while checkout.
· Handling guest complaints and concerns in an efficient and timely manner.
· Overseeing VIP guests, arrivals, and departures.
· Should possess detailed information about the Hotel, city as well as the competition.
· Detailed information regarding arrivals and room requirements.
· Have up to date information on daily room occupancy
· Providing...
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