Verified Job
Advertising - Public Relations
Guest Relation Executive
Advertising - Public Relations
#754451
Remote / WFH
Honar Hospitallity Jaipur, Rajasthan
Job Description
Pay
From ₹15,000 a month
Job type
Full-time
Location
Jaipur, Rajasthan
Full job description
Deliver exceptional, personalized, and memorable luxury service throughout the guest journey, from pre-arrival to post-departure.
Review VIP arrivals, guest preferences, special occasions, and coordinate flawless suite preparation with all departments.
Welcome guests warmly, conduct seamless check-in, provide a suite orientation, and introduce the property's heritage and unique experiences.
Anticipate guest needs, respond promptly to requests, and resolve complaints professionally to ensure complete guest satisfaction.
Coordinate with Housekeeping, Food & Beverage, Engineering, Concierge, Security, Spa, and other departments for seamless operations.
Arrange transportation, dining reservations, sightseeing, cultural experiences, celebrations, airport transfers, and personalized itineraries.
Maintain impeccable suite standards by ensuring cleanliness, functionality, luxury amenities, and attention to every detail before and during the stay.
Build strong guest relationships, maintain confidentiality, update guest preferences in the PMS/CRM, and encourage repeat visits through personalized service.
Promote hotel facilities and experiences through ethical upselling, maximize revenue opportunities, and support the achievement of guest satisfaction and business targets.
Uphold the highest standards of grooming, communication, etiquette, professionalism, cultural awareness, and brand values while creating unforgettable luxury heritage experiences.
Pay: From ₹15,000.00 per month
Work Location: In person
From ₹15,000 a month
Job type
Full-time
Location
Jaipur, Rajasthan
Full job description
Deliver exceptional, personalized, and memorable luxury service throughout the guest journey, from pre-arrival to post-departure.
Review VIP arrivals, guest preferences, special occasions, and coordinate flawless suite preparation with all departments.
Welcome guests warmly, conduct seamless check-in, provide a suite orientation, and introduce the property's heritage and unique experiences.
Anticipate guest needs, respond promptly to requests, and resolve complaints professionally to ensure complete guest satisfaction.
Coordinate with Housekeeping, Food & Beverage, Engineering, Concierge, Security, Spa, and other departments for seamless operations.
Arrange transportation, dining reservations, sightseeing, cultural experiences, celebrations, airport transfers, and personalized itineraries.
Maintain impeccable suite standards by ensuring cleanliness, functionality, luxury amenities, and attention to every detail before and during the stay.
Build strong guest relationships, maintain confidentiality, update guest preferences in the PMS/CRM, and encourage repeat visits through personalized service.
Promote hotel facilities and experiences through ethical upselling, maximize revenue opportunities, and support the achievement of guest satisfaction and business targets.
Uphold the highest standards of grooming, communication, etiquette, professionalism, cultural awareness, and brand values while creating unforgettable luxury heritage experiences.
Pay: From ₹15,000.00 per month
Work Location: In person
