Growth Ops Compliance Manager Partner

The role
We’re growing fast – and with that growth comes the need for a newly created role that sits at the heart of our Growth Ops Risk Compliance team. As the Growth Ops Compliance Manager – Partners, you will help us strengthen and scale how we engage with our valued external White Label Alliance partners.

While the role sits within a compliance and risk function, the real focus is on relationship management. You’ll be the go-to expert for governance, risk and compliance matters across a diverse partner landscape – including Marketing, Digital, White Label Partners, Aggregators and Affiliates. Your communication, stakeholder engagement and problem-solving skills will shine as you support Partner Managers, coordinate incident reporting, and ensure our partners are always informed and supported.

We’re a collaborative, high-performing team that values integrity, care, and a good sense of humour – and we’re still evolving. Flexibility and comfort with change are key.

What You’ll Do
Be the first point of contact for White Label Alliance partners on all governance, risk, and compliance issues.

Provide timely and clear reporting on incidents – translating complex risk matters into plain English for partners.

Build strong and trusted relationships with White Label Partners.

Coordinate contractual compliance activities – including attestations and IT Security Assessments.

Coordinate partner reviews of customer-facing communications for incidents.

Identify potential partner impacts across business-wide incidents and drive effective communication.

Support internal reporting and contribute to divisional compliance projects.

Play a key role in delivering a High Performance with High Integrity culture.

What experience you’ll bring
3–5 years' experience in a compliance, risk, or partner management role.

Experience working with external partners – particularly in white label or affiliate models.

Strong communication and stakeholder engagement skills – both written and verbal.

Working knowledge of general insurance and financial services compliance standards.

Confidence in decision-making, negotiation, and solving complex problems.

Experience with incident reporting, compliance frameworks, and executive reporting.

Tertiary qualifications in a relevant discipline (Legal/Compliance/Insurance/Risk preferred).

Our Perks
Location – Toowong – Close to a variety of public transport and easy parking options, the Toowong office has excellent end of trip facilities (including secure bike storage and showers), outdoor spaces and plenty of modern collaborative areas to work and connect with colleagues. Conveniently based at Toowong Village tower with views of the mountains and the Brisbane River, our location is only 4 km from the city and provides access to retail, restaurants and other amenities.

Hybrid Work – Enjoy the flexibility of hybrid work with 2 days per week working from home.

Be rewarded – We recognise high performance and reward our people for their hard work through bonuses and other perks.

Options for leave – Life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.

Grow with us – We’ve got learning and professional development opportunities to suit everyone.

Give back – Our AG Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.

Take care of yourself – Your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.

Celebrate the wins – We love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.

Save money – As well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.

About us
Auto General (AG) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents, Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands – ING, Qantas, Virgin Money and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

A note from Auto General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto General is not responsible for any fees related to unsolicited resumes. Read more