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Greyhound Australia - Express Coach Captain

Canberra, Australian Capital Territory
Trainer
#35070
Remote / WFH
Greyhound

Job Description

About Us

Greyhound Australia is the country’s only national coach company and has proudly connected Australians for over 110 years. In 2023, we began an exciting new chapter as part of the Entrada Travel Group, expanding our travel and tourism operations across Australia and New Zealand.

Safety is at the heart of everything we do at Greyhound Australia, and we’re proud to lead the industry with Guardian Seeing Machine technology fitted across our entire coach fleet—part of our ongoing commitment to care and safety for our people and our customers.

We’re focused on the future and proud to be ambassadors of the beautiful country we share and explore every day. When you join us, you don’t just see Australia—you feel the heart of Australia and now is a fantastic time to join our growing organisation!

About the Role:

Greyhound are seeking experienced and passionate drivers to join our Team as a Casual Coach Captain to deliver our service between Canberra and Thredbo on a daily return trip basis. All day driving must have a snow license to apply.

At Greyhound, we are always searching for amazing and passionate operators to represent our Company from the frontline and give our customers the best experience possible.

Your key responsibilities will include but not limited to:

Ensuring the safety of all passengers by adhering
to and demonstrating safe work and driving practices;
Understanding of and complying with road rules, operational processes including pre-starts, ticketing,
incident reporting, and passenger manifest and freight consignment procedures;
Perform administrative duties when required including, pre-start documentation,
completion of log books, fault sheets, journey records ensuring accurate records;
Demonstrate correct manual handling of all luggage and freight including safe manual handling techniques are used at all times;
Manage own fatigue through effective Basic Fatigue Management (BFM) which also includes being fit for
duty;
Perform other duties as listed in Greyhound Coach Captain Position Description and or requested that are within my skill set and ability.
You will be responsible for creating a positive customer experience on every single service!
Driving a range of coaches across various parts of the scheduled services
Consistently ensuring the safety of you, your passengers and your vehicle
About You:

To be successful in this role, you will be a motivated and enthusiastic individual who is passionate about relationship building and is ready to live and breathe our values:

Be safe
Let’s collaborate
Delight our customers
Be accountable
Be empowered
Enjoy what you do
Licences/ Requirements:

Over the course of your duties, you will be expected to work across the operational roster. In exchange we offer you an autonomous role, where you can have a direct impact on the success of our business.

To be successful in this role you must have:

A current HR driver licence
A current Drivers Authority / Endorsement
A Snow Licence
Demonstrable coach driving experience
An outstanding safety focus, including a commitment to your own fitness for duty
Experience delivering excellent customer service is a must
Time management skills
Mechanical knowledge is desirable
If you want to be part of the exciting future of Greyhound, apply with us now!

 
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