Gre - Restaurant Hostess

Ramada by wyndham


Gsa
Ramada by wyndham • Ahmedabad, Gujarat • via Jobs Trabajo.org
14 hours ago
Full–time
No Degree Mentioned
Apply on Jobs Trabajo.org
Job description
Greeting guests upon arrival and making them feel welcomed.
- Administering check-ins and check-outs.
- Providing front desk services to guests.
- Assigning rooms and taking care of administrative duties.
- Delivering mail and messages.
- Processing guest payments.
- Coordinating with bell service and staff management.
- Being a source of information to guests on various matters such as transport and restaurant advice.
- Processing meal and beverage requests.
- Accommodating general and unique requests.
- Diffusing conflict or tense situations with guests.
• *Requirements**:

- Exceptional interpersonal skills.
- Excellent written and verbal communication.
- Good time management and organizational skills.
- Conflict resolution experience.
- Patience and good listening skills.
• *Salary**: ₹8,000.00 - ₹15,000.00 per month
• *Benefits**:

- Flexible schedule
- Food provided
- Paid time off
- Provident Fund

Schedule:

- Day shift
• *Speak with the employer**
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The House of MG


Gre - Restaurant Hostess
The House of MG • Ahmedabad, Gujarat • via Jobs Trabajo.org
14 hours ago
Full–time
No Degree Mentioned
Apply on Jobs Trabajo.org
Apply on CallCenterJob.co.in
Job description
**RESTAURANT HOSTESS** (2 to 3 years English, pleasant personality)

The restaurant hostess is the first employee to interact with arriving guests as they enter the restaurant. She should ensure to provide proficient and professional Food Beverage service to the guests by meeting and also exceeding their expectations.

Welcome the guests by greeting them as per the standards and respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.

DUTIES AND RESPONSIBILITIES:
Go to the guest at the entrance and welcome them to and introduce yourself.

Never walk more than three paces in front of the guest.

Never walk too fast.

Once at the table, pull out the chairs for the ladies first and then any other guest you can accommodate.

Once the guests are seated, hand them the menu in their hand and tell them who their server will be. Then tell them to enjoy their evening at Your Restaurant.

On the departure of a guest, you must make contact with them. Ask them how their evening was and say goodbye.

If there are any complaints, retrieve a manager or supervisor immediately

Handover the Restaurant Survey tracking form and get feedback from the guest.

Check the reservation book for reservations for the next meal period.

Notify the supervisor of any parties of more than six.

Distribute reservations among all servers equally, informing them of all information necessary. For example, Birthdays, anniversaries, bill not to be taken to the table, or any other unusual requests.

See that the reservation signs are placed on the tables.

Inquire with the kitchen about what the daily specials are for the shift.

Always answer the phone politely using a friendly tone and being informative.

The telephone must be answered on a maximum of three rings.

If a customer has any questions, it is your responsibility to answer them accurately. Therefore, know your product and price list.

You must have complete knowledge of all food and beverage menus: The ingredients; the preparation; how items are served and with what; know your prices; know the daily specials.

Read the Area Information Magazine to know the area and what is going on.

Once all of the information is obtained, repeat it to the customer using their name.

All reservations are to be printed directly into the reservation book. Never write a reservation on a piece of paper.

Please inform the reservation that we will hold their reservations for 15 minutes and then we will be releasing them. Read more