We are seeking GPS Installation Engineer for providing technical assistance to our clients in the GPS/ tracking domain
Job Responsibilities
• Providing technical software & hardware support to clients
• Providing technical demo of product or new features to client
• Troubleshooting issues related to hardware or software functionalities
• Respond to requests for technical assistance in person, via phone or electronically and follow service desk procedures.
• Accurately describe client issues and interpret and design a resolution
• Identify and escalate situations requiring urgent attention
• Make sure the process conformity and SLAs are accomplished
Required Candidate Profile
• Project experience with GPS hardware/ technology will be given preference
• Experience in GPS installation
• Ability to diagnose and troubleshoot basic technical issues
• Good understanding of computer systems, mobile devices and other tech product
• Ability to provide step-by-step technical help, both written and verbal
• Customer facing experience is a plus
• Comfortable working on rotational shift
Job Types: Full-time, Regular / Permanent
Salary: ₹15,000.00 - ₹35,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Rotational shift
Ability to commute/relocate:
• Delhi - 110020, Delhi: Reliably commute or planning to relocate before starting work (Preferred)