Government Support Specialist

Job Overview
Contact Government Services, LLC is a leading provider of technology solutions to the government sector. We are currently seeking a highly skilled Senior Help Desk Technician II to join our team.

Key Responsibilities:
Provide level 1 2 technical support to end-users, including senior management, attorneys, and support staff.
Resolve hardware and software issues in a timely and efficient manner.
Collaborate with internal teams to ensure seamless delivery of services.

Required Skills and Qualifications:
One year or more experience in Adobe Connect or related online meeting center setup.
ITIL Foundations certification is highly desirable.
Active DOD clearance of Level 6 Public Trust or above is required.

Benefits:
Contact Government Services, LLC offers a comprehensive benefits package, including health, dental, and vision insurance, life insurance, 401(k), flexible spending account, and paid time off.
We are an equal opportunity employer and welcome applications from diverse candidates. Read more