Government Support Role

Job Overview
As a Support Specialist within the House of Commons, you will play a critical role in delivering specialised support services to citizens across Scotland. This is an exciting opportunity to work at the heart of a dynamic team, contributing to the success of Scotland's largest independent advice network.

Key Features:

Dynamic and supportive team environment.
Opportunities for professional development and growth.
Hybrid working arrangements, with flexibility to work from home or in the office.
Competitive salary and benefits package.
Chance to make a real difference in the lives of citizens across Scotland.
Responsibilities:

Manage constituent casework, analysing patterns of enquiries and producing reports.
Develop and implement effective support strategies to meet the needs of citizens.
Build and maintain relationships with stakeholders, including government departments and agencies.
Contribute to the development of policies and procedures, ensuring best practice and high-quality service delivery.
Qualifications and Skills:

Relevant qualifications in social work, administration, or a related field.
Excellent communication and interpersonal skills.
Strong analytical and problem-solving skills.
Ability to work effectively in a team environment.
Proven track record of delivering high-quality results in a fast-paced environment. Read more