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A Gold Loan Officer is responsible for facilitating and managing gold loan services for customers. This role involves evaluating, approving, and monitoring gold loan transactions while ensuring excellent customer service and compliance with company policies and legal regulations.
Assist customers in understanding the gold loan process, terms, and conditions.
Explain interest rates, repayment schedules, and loan tenure.
Address customer inquiries and resolve issues promptly.
Assess the quality and purity of gold offered as collateral.
Evaluate the customer's eligibility and loan amount based on established criteria.
Ensure accurate documentation and maintain proper records.
Pay: ₹25,000.00 - ₹40,000.00 per month