Back Office / Data Entry
FV10+ Retail Channel role For a Leading Bank
Category Back Office / Data Entry
Job ID #252977
Job Type Remote / WFH
Job Description
Roles and Responsibilities Key Responsibilities : Manage production technical support for incident tickets logged by user and other customer support units. Liaise with business and other stakeholders for periodic reviews of issues and addressing business challenges via fixes in system. Perform jobs like incident analysis / review, impact analysis of critical issues, detailed technical analysis of complex issues Periodic review of systems and interfaces and document all these in KDB (knowledge...
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