Furniture Mover - Labour / Customer Service
Job Description
3-Phase Training Program
Our in-house training program starts with the basics and finishes with learning how to operate commercial trucks in a safe and efficient manner. This process may take up to 2-3 months described below.
Phase 1:
• Padding, wrapping, and protecting furniture, floors, railings, and doorways
• Disassembling and reassembling furniture using basic hand tools
• Customer Service training
• Staging and setting up furniture as per our client's requirements
• Learning our basic software and company processes
Phase 2:
• Communicating clearly with customers to understand their needs and exceed expectations
• Completing digital paperwork, including invoices, timesheets, and inspections, using mobile apps
• Collecting Payments from clients
• Inventorying our customers' furniture
• Loading, stacking, and securing goods into our trucks efficiently and safely
Phase 3:
• Safely operating 3-ton, 5-ton, and 7-ton trucks in residential and urban environments
• Conducting daily pre-trip inspections and reporting mechanical issues
• Accurately using E-logs (Samsara) and job management software (Jobber)
• Leading and directing crew members on-site when assigned as Driver / Lead Mover
What We're Looking For
• Valid Class 5 driver's license (or higher) held for at least 3 years
• Clean driving abstract
• Physical endurance to perform the duties
• Ability to lift and carry up to 100 lbs
• Comfortable driving large commercial vehicles
• Strong English speaking and writing skills
• Customer-first attitude and professional appearance
• Willingness to work a flexible schedule with early starts and occasional out-of-town pick-ups and deliveries
• High School diploma or equivalent
• Legally able to work in Canada (Canadian Citizen or Permanent Resident)
Pay & Compensation
Starting between $25.00-$31.50/hr
Base starting wage at $25.00/hr plus additional depending on commercial driving experience, class license, and previous Long Distance moving experience.
• +$2.00/hr — Class 5 with 3+ years of commercial driving experience
• +$3.00/hr — Class 3 with air brakes & 3+ years commercial experience
• +$4.00/hr — Class 1 with 3+ years commercial experience
• +$2.50/hr — 3+ years long distance moving experience
Tip-friendly environment averaging an additional $2–4/hr
(Advertised pay range: $25.00 – $31.50 per hour)
Benefits & Perks
• Full health and dental benefits after 6 months
• ** 2 set days off of your choosing** (if wanted)
• 10 sick days per year
• Paid training (experience not required)
• Annual performance reviews and pay raises
• Uniform provided
• Year-round, stable work
• Company events and a strong team culture
• Clear growth path into lead, foreman, and operations roles (we promote from within and invest in people who show reliability, leadership, and pride in their work)
Schedule & Work Details
• Full-time (35–50 hours per week)
• Up to 70 hours per week for workers on Long Distance jobs
• Flexible schedule that changes to accommodate our customers' needs
• Early start times
• In-person, physically demanding, safety-sensitiv
