Verified Job
Receptionist
Full Time Spa receptionist
Receptionist
#56796
Remote / WFH
FAIRMONT · Jaipur, Rajasthan
Job Description
Job description
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #Deliver a warm, polished and service‑focused welcome to all guests, members and colleagues
Maintain full knowledge of spa services, treatments and promotions to confidently support guest enquiries
Operate telephones professionally, ensuring all calls are answered promptly with friendly, accurate and helpful responses
Handle guest concerns with genuine care, resolving where possible before escalating to management
Complete daily checklists thoroughly and ensure smooth, detailed handovers between shifts
Maximise guest value by promoting spa services, treatments and retail opportunities appropriately
Build confidence in the Jonas booking system and use it effectively for reservations and guest management
Support management by undertaking additional duties when required
Follow all procedures for accident reporting, maintenance issues, fire safety and emergency evacuation
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #Deliver a warm, polished and service‑focused welcome to all guests, members and colleagues
Maintain full knowledge of spa services, treatments and promotions to confidently support guest enquiries
Operate telephones professionally, ensuring all calls are answered promptly with friendly, accurate and helpful responses
Handle guest concerns with genuine care, resolving where possible before escalating to management
Complete daily checklists thoroughly and ensure smooth, detailed handovers between shifts
Maximise guest value by promoting spa services, treatments and retail opportunities appropriately
Build confidence in the Jonas booking system and use it effectively for reservations and guest management
Support management by undertaking additional duties when required
Follow all procedures for accident reporting, maintenance issues, fire safety and emergency evacuation
