Full-time Receptionist/Front Desk

We are a friendly and patient-focused optometry office seeking a full-time Receptionist to join our team. This role is ideal for someone who is enthusiastic, outgoing, and passionate about providing excellent customer service in a healthcare setting.

Responsibilities:

Greet patients warmly and create a positive first impression
Schedule and manage patient appointments
Answer phones, handle inquiries, and assist with patient concerns
Verify patient information and maintain accurate records
Coordinate with optometrists and staff to ensure smooth daily operations
Handle payments and basic administrative tasks
Resolve scheduling or patient issues with professionalism and problem-solving skills
Social media experience is a plus
Qualifications:

Minimum of 2 years of receptionist or customer service experience (medical or optometry experience preferred)
Strong customer service and communication skills
Demonstrated problem-solving abilities
A positive, enthusiastic attitude and strong work ethic
Honest, dependable, friendly, and outgoing personality
Ability to work well as a team player in a fast-paced environment
Comfortable using computers, phones, and office software
What We Offer:

Supportive and welcoming team environment
Competitive compensation (based on experience)
Stable, full-time position with growth opportunities
How to Apply:
Please submit your resume and a brief cover letter highlighting your experience and enthusiasm for patient care.

Job Type: Full-time

Pay: $18.00-$20.00 per hour

Work Location: In person