Front Office Team Leader

Front Office Team Leader - Front Desk you are responsible to provide professional and customer focused service to our guests, ensuring that their stay will become a memorable experience and your role will include key responsibilities such as:

Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure

Maintain effective communication with all related departments to ensure smooth service delivery

Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels

Maintain good working relationship with all Front Office employees with particular emphasis on Front Desk Agents and Guest Services

Supervise all Front Desk employees ensuring guests are taken care of in a professional and friendly manner

Maintain an up to date knowledge of hotel and local services and supply information and respond to guest queries

Verify all cashier closures of Front Desk Agents on shift end for billing and attachment accuracy

Job Type: Full-time

Salary: Up to ₹22,000.00 per month

Benefits:

Health insurance
Paid sick time
Provident Fund
Schedule:

Day shift
Morning shift
Night shift
Rotational shift
Ability to commute/relocate:

Near Jalebi Chowki,Chowkadi Sarhad, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Preferred)
Experience:

total work: 2 years (Preferred)
Language:

Hindi (Preferred)
English (Required)