Role Overview The Front Office Officer is responsible for ensuring smooth daily operations at the reception desk providing excellent patient service and maintaining efficient coordination between departments Key Skills Attributes Excellent communication English - written verbal with polite behavior Good computer skills and willingness to learn recent software Strong interpersonal multitasking and time-management abilities Punctual responsible and professional under pressure Understanding of process and data management Main Responsibilities Greet and assist patients and visitors with courtesy Manage calls messages and patient appointments efficiently Coordinate with doctors nurses and internal departments Maintain and update patient records billing and reports Verify insurance TPA details and assist with claims Conduct patient follow-ups and manage feedback Oversee clinic inventory supplies and maintenance needs Liaise with external labs for reports and collections Support management in communication and special tasks Work Hours * 00 AM - 6 00 PM must report before time Reporting To Administrative Head Job Type Full-time Pay 20 000 00 - 30 000 00 per month Benefits Paid sick time Work Location In person