Verified Job
Restaurant - Food Service
Front Office Manager
Restaurant - Food Service
#408928
Remote / WFH
Job Description
Company Description
IHG Hotels & Resorts is a global hospitality company with a family of 1+ hotel brands and the IHG One Rewards loyalty program. With over 6,300 open hotels in more than 100 countries, IHG aims to provide True Hospitality for Good. IHG's brands range from luxury & lifestyle to essentials and exclusive partners, catering to various traveler needs.
Role Description
This is a full-time on-site role for a Front Office Manager at IHG Hotels & Resorts in Lucknow. The Front Office Manager will be responsible for office administration, ensuring customer satisfaction, managing front office operations, and maintaining communication with guests and staff on a daily basis.
Qualifications
• Office Administration and Front Office management skills
• Customer Satisfaction and Customer Service expertise
• Strong communication skills
• Ability to multitask and prioritize tasks effectively
• Experience in hospitality or hotel management
• Proficiency in Microsoft Office and hotel management software
• Excellent organizational and leadership abilities
• Bachelor's degree in Hospitality Management or related field
IHG Hotels & Resorts is a global hospitality company with a family of 1+ hotel brands and the IHG One Rewards loyalty program. With over 6,300 open hotels in more than 100 countries, IHG aims to provide True Hospitality for Good. IHG's brands range from luxury & lifestyle to essentials and exclusive partners, catering to various traveler needs.
Role Description
This is a full-time on-site role for a Front Office Manager at IHG Hotels & Resorts in Lucknow. The Front Office Manager will be responsible for office administration, ensuring customer satisfaction, managing front office operations, and maintaining communication with guests and staff on a daily basis.
Qualifications
• Office Administration and Front Office management skills
• Customer Satisfaction and Customer Service expertise
• Strong communication skills
• Ability to multitask and prioritize tasks effectively
• Experience in hospitality or hotel management
• Proficiency in Microsoft Office and hotel management software
• Excellent organizational and leadership abilities
• Bachelor's degree in Hospitality Management or related field
