Verified Job
Receptionist
Front Office Manager
Receptionist
#535195
Remote / WFH
Job Description
Both a step back in time and an experience of modern style and luxury, The Eliza Jane sits at the crossroads of New Orleans’ culture and industry. Mirroring the unique diversity and divergent character of our city, this is a place where centuries-old history has bred an unmistakable spirit.
This individual has a natural ability to brighten a room and create a warm and welcoming atmosphere. This innate compassion allows them to connect on a deeper level and cultivate unique, personalized experiences for patrons. Their primary goal is to lead the front desk to create distinctive experiences.
Requested Tasks
Select, onboard, train and cross train all front office team members
Enhance guest experiences by ensuring adherence to F.I.E.L.D. Guide standards
Resolve guest inquiries and/or concerns quickly, efficiently and courteously
Maintain open interdepartmental communication
Requested Capabilities
Prior experience preferred
Guest-first attitude and approach
Knowledge of the property, amenities and surrounding area
Lead, motivate and develop Team Members
As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.
This individual has a natural ability to brighten a room and create a warm and welcoming atmosphere. This innate compassion allows them to connect on a deeper level and cultivate unique, personalized experiences for patrons. Their primary goal is to lead the front desk to create distinctive experiences.
Requested Tasks
Select, onboard, train and cross train all front office team members
Enhance guest experiences by ensuring adherence to F.I.E.L.D. Guide standards
Resolve guest inquiries and/or concerns quickly, efficiently and courteously
Maintain open interdepartmental communication
Requested Capabilities
Prior experience preferred
Guest-first attitude and approach
Knowledge of the property, amenities and surrounding area
Lead, motivate and develop Team Members
As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.
