Verified Job
Receptionist
Front Office Executive Receptionist
Receptionist
#412421
Remote / WFH
Job Description
Job Title: Front Office Executive
Location: Chandni chowk delhi
Job Summary: The Front Office Executive is responsible for ensuring a smooth and efficient front desk operation, providing excellent customer service to guests, and ensuring a pleasant experience during their stay at the hotel.
Key Responsibilities:
• Greet and welcome guests upon arrival.
• Manage the check-in and check-out process efficiently.
• Handle guest inquiries, requests, and complaints with professionalism and care.
• Coordinate with other departments to fulfill guest needs (e.g., housekeeping, room service).
• Maintain accurate guest records and billing information.
• Assist in managing room reservations and cancellations.
• Provide information about hotel facilities, services, and local attractions.
• Ensure the front desk is neat, organized, and stocked with necessary supplies.
• Handle phone calls and emails professionally.
• Assist in processing payments and managing the cash drawer.
Qualifications:
• High school diploma or equivalent; a degree in hospitality is a plus.
• Previous experience in a similar role is preferred.
• Proficiency in Microsoft Office Suite and hotel management software.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Willingness to work flexible hours, including weekends and holidays.
Salary: [22,000-25,000 incentives sc]
How to Apply:
Please send your resume and cover letter to [shivani.s@khaansama.com] or apply at .
Job Types: Full-time, Permanent
Benefits:
• Food provided
Shift:
• Day shift
• Morning shift
• Night shift
• Rotational shift
Experience:
• total work: 1 year (Preferred)
Work Location: In person
Location: Chandni chowk delhi
Job Summary: The Front Office Executive is responsible for ensuring a smooth and efficient front desk operation, providing excellent customer service to guests, and ensuring a pleasant experience during their stay at the hotel.
Key Responsibilities:
• Greet and welcome guests upon arrival.
• Manage the check-in and check-out process efficiently.
• Handle guest inquiries, requests, and complaints with professionalism and care.
• Coordinate with other departments to fulfill guest needs (e.g., housekeeping, room service).
• Maintain accurate guest records and billing information.
• Assist in managing room reservations and cancellations.
• Provide information about hotel facilities, services, and local attractions.
• Ensure the front desk is neat, organized, and stocked with necessary supplies.
• Handle phone calls and emails professionally.
• Assist in processing payments and managing the cash drawer.
Qualifications:
• High school diploma or equivalent; a degree in hospitality is a plus.
• Previous experience in a similar role is preferred.
• Proficiency in Microsoft Office Suite and hotel management software.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Willingness to work flexible hours, including weekends and holidays.
Salary: [22,000-25,000 incentives sc]
How to Apply:
Please send your resume and cover letter to [shivani.s@khaansama.com] or apply at .
Job Types: Full-time, Permanent
Benefits:
• Food provided
Shift:
• Day shift
• Morning shift
• Night shift
• Rotational shift
Experience:
• total work: 1 year (Preferred)
Work Location: In person
