Front Office Executive

Welcome guests during check-in and giving a found farewell to guest while checkout in a friendly and efficient manner.
Handling guest complaints and concerns in an efficient and timely manner.
Overseeing VIP guests, arrivals and departures.
Should possess detailed information about the Hotel, city attractions, activities etc.
Detailed information regarding arrivals and room requirements.
Providing excellent customer service as per hotel standards.
Allocate rooms to all arriving guests.
Maintain up-to date information on room rates, current promotions, offers and packages
Co-ordinate with housekeeping for clearing of rooms.
Collect Guest feedback during guest departure along with his likes and dislikes.
Perform basic cashier activities as and when required.
Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest.
Give proper and complete handover to the next shift
Should be able to handle all guests without bias or prejudice.
Job Type: Full-time

Pay: From ₹15,000.00 per month

Schedule:

Rotational shift
Ability to commute/relocate:

Udaipur - 313001, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Diploma (Preferred)
Experience:

Hotel: 2 years (Required)
Language:

English (Required)