Front Office Executive

Work Dynamics

What this job involves:

• Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client.

• Site personnel are notified of guest’s arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor.

• Issue visitor badges/temporary card/service badge/new joiners ID & access card. Follow up for the return of respective ID/access cards with respective stake holders.

• Ensure safety briefing to the client/visitor/interview candidates and provide necessary emergency/safety brochures.

• Ensure Accenture specific processes/manuals is followed

• Visitor admission is properly authorized

• Assisting with special needs for visitors with disabilities.

• Ensuring basic cleanliness of lobby, lifts and public area.

• Ensure the laptop details are scanned and check for Govt. ID’s.

• Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix.