Verified Job
Receptionist
Front Office Coordinator - Ramsgate Beach
Receptionist
#43780
Remote / WFH
Nova Dental Group
Job Description
At Nova Dental Implant Centre Ramsgate Beach, we change lives through advanced dental implant treatment delivered with compassion, professionalism, and excellence.
We are a premium, patient-centered clinic focused on creating an exceptional experience from the very first interaction through to the completion of treatment. As our Front Office Coordinator, you’ll become the welcoming face of the clinic and play a key role in helping patients feel comfortable, informed, and supported throughout their journey.
The Role
This is more than a reception role - you’ll be the calm, confident presence at the heart of the clinic and the first impression of the Nova brand. This is a full-time, permanent position.
Working closely with clinicians, Treatment Coordinators and the wider team, you’ll help ensure the clinic runs smoothly, appointments are coordinated seamlessly and every patient receives outstanding service at every touchpoint.
Key Responsibilities
Welcoming patients and visitors with warmth and professionalism
Managing front desk operations, patient check-in/check-out, and enquiries
Coordinating appointments across consultations, diagnostics, surgery, and follow-ups
Managing incoming phone calls and emails with confidence and discretion
Supporting patient communication and ensuring an exceptional experience at every touchpoint
Processing payments, documentation, and patient records accurately
Assisting with administrative tasks including filing, scanning, and document preparation
Maintaining a tidy, organised, and premium reception environment
Coordinating closely with clinicians and the wider team to support smooth clinic flow
About You
You’re someone who thrives in a people-focused environment and takes pride in delivering exceptional service.
You’ll bring:
Previous experience in dental, medical, specialist healthcare, or professional reception environments
Exceptional communication and interpersonal skills
Professional presentation and a warm, empathetic approach
Strong organisational skills and high attention to detail
Confidence using digital systems and practice management software
The ability to multitask and remain calm in a fast-paced environment
A proactive, solutions-focused mindset with a genuine passion for patient care
CareStack knowledge - advantageous
Implant dentistry knowledge or experience - advantageous
Apply
If you’re looking to join a supportive and professional team where patient experience genuinely matters, we’d love to hear from you.
Our team welcomes confidential candidate conversations prior to applying!
Apply for the role online or contact us directly on 0497 497 047 for a confidential discussion.
Company Overview
Nova Dental Implant Centre is built on compassion, expertise, and transparency. Our culture focuses on creating a supportive, judgment-free experience while delivering high-quality, efficient implant care. With a commitment to precision, clear communication, and restoring confidence, we aim to ensure every patient feels understood, respected, and empowered.
Show more
We are a premium, patient-centered clinic focused on creating an exceptional experience from the very first interaction through to the completion of treatment. As our Front Office Coordinator, you’ll become the welcoming face of the clinic and play a key role in helping patients feel comfortable, informed, and supported throughout their journey.
The Role
This is more than a reception role - you’ll be the calm, confident presence at the heart of the clinic and the first impression of the Nova brand. This is a full-time, permanent position.
Working closely with clinicians, Treatment Coordinators and the wider team, you’ll help ensure the clinic runs smoothly, appointments are coordinated seamlessly and every patient receives outstanding service at every touchpoint.
Key Responsibilities
Welcoming patients and visitors with warmth and professionalism
Managing front desk operations, patient check-in/check-out, and enquiries
Coordinating appointments across consultations, diagnostics, surgery, and follow-ups
Managing incoming phone calls and emails with confidence and discretion
Supporting patient communication and ensuring an exceptional experience at every touchpoint
Processing payments, documentation, and patient records accurately
Assisting with administrative tasks including filing, scanning, and document preparation
Maintaining a tidy, organised, and premium reception environment
Coordinating closely with clinicians and the wider team to support smooth clinic flow
About You
You’re someone who thrives in a people-focused environment and takes pride in delivering exceptional service.
You’ll bring:
Previous experience in dental, medical, specialist healthcare, or professional reception environments
Exceptional communication and interpersonal skills
Professional presentation and a warm, empathetic approach
Strong organisational skills and high attention to detail
Confidence using digital systems and practice management software
The ability to multitask and remain calm in a fast-paced environment
A proactive, solutions-focused mindset with a genuine passion for patient care
CareStack knowledge - advantageous
Implant dentistry knowledge or experience - advantageous
Apply
If you’re looking to join a supportive and professional team where patient experience genuinely matters, we’d love to hear from you.
Our team welcomes confidential candidate conversations prior to applying!
Apply for the role online or contact us directly on 0497 497 047 for a confidential discussion.
Company Overview
Nova Dental Implant Centre is built on compassion, expertise, and transparency. Our culture focuses on creating a supportive, judgment-free experience while delivering high-quality, efficient implant care. With a commitment to precision, clear communication, and restoring confidence, we aim to ensure every patient feels understood, respected, and empowered.
Show more
