Front office associate

Hotel Arjun- A Boutique Hotel is looking for a responsible, smart, and guest-focused Front Office Associate who will manage daily front office operations and ensure smooth coordination between guests and departments. The candidate must be disciplined, organized, and capable of handling front desk responsibilities independently.

Key Responsibilities:Front Office Operations:

Handle guest check-in and check-out procedures.
Manage daily front desk operations smoothly and professionally.
Attend to guest queries, requests, and complaints politely and efficiently.
Maintain a welcoming and professional atmosphere at the reception.
Coordination:

Coordinate with the Housekeeping department for room readiness and cleanliness.
Coordinate with the Kitchen team for guest food orders and special requests.
Ensure smooth communication between all departments.
Accounts & Records:

Maintain the cash register and handle billing accurately.
Record and maintain all daily entries, guest records, and booking details.
Update and maintain inventory sheets and operational records.
Ensure proper documentation and filing as per hotel standards.
Administrative Duties:

Monitor room availability and booking status.
Handle OTA bookings and walk-in guests.
Maintain professionalism and ownership in daily operations.
Requirements:

Prior experience in Front Office (preferred but not mandatory).
Basic knowledge of MS Excel and record maintenance.
Good communication skills (Hindi & basic English).
Responsible, disciplined, and detail-oriented.
Ability to handle guests politely and professionally.
Willingness to work long-term and grow with the organization.
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

Food provided
Health insurance
Work Location: In person