Verified Job
Receptionist
Front Office Agent
Receptionist
#535290
Remote / WFH
Job Description
We are seeking a professional and friendly Front Desk Agent to join our team at the Old No. 77 Hotel, located in the heart of New Orleans' French Quarter. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling check-ins and check-outs, and ensuring a smooth and enjoyable experience for all guests.
Responsibilities:
Greeting and thanking guests in a sincere and friendly manner.
Checking guests in on arrival and out on departure.
Posting charges to the correct guest accounts.
Anticipating and addressing guests' needs, and resolving their problems and complaints.
Assisting guests with disabilities.
Operating the switchboard and assisting with inquiries.
Collaborating with other internal departments to ensure guest satisfaction.
Complying with company procedures and safety policies.
Requirements:
A high school diploma or equivalent.
1+ years of front desk agent experience (preferable).
A well-groomed and professional appearance.
Outstanding written and verbal communication skills.
A team player.
Physically agile and able to stand for extended periods.
We offer a supportive and collaborative work environment, comprehensive health insurance, retirement plans, paid time off, and unique perks such as on-site wellness programs and employee discounts.
Responsibilities:
Greeting and thanking guests in a sincere and friendly manner.
Checking guests in on arrival and out on departure.
Posting charges to the correct guest accounts.
Anticipating and addressing guests' needs, and resolving their problems and complaints.
Assisting guests with disabilities.
Operating the switchboard and assisting with inquiries.
Collaborating with other internal departments to ensure guest satisfaction.
Complying with company procedures and safety policies.
Requirements:
A high school diploma or equivalent.
1+ years of front desk agent experience (preferable).
A well-groomed and professional appearance.
Outstanding written and verbal communication skills.
A team player.
Physically agile and able to stand for extended periods.
We offer a supportive and collaborative work environment, comprehensive health insurance, retirement plans, paid time off, and unique perks such as on-site wellness programs and employee discounts.
