Key Responsibilities Greet and attend to walk-in clients in a professional and friendly manner Handle incoming inquiries via calls, WhatsApp, and social media platforms Manage appointment scheduling and studio bookings efficiently Maintain and update client records and database Coordinate with trainers regarding class schedules and client requirements Assist clients with basic information about Pilates programs, packages, and studio services Ensure proper follow-ups with clients for appointments and inquiries Handle front desk operations including check-ins and registrations Maintain cleanliness and organization of the reception area 10 Support promotional activities and client engagement initiatives
