Front Desk Receptionist/Surgery Scheduler
Job Description
Great River Eye Clinic is dedicated to improving lives through exceptional eye care while supporting you and your loved ones with integrity and compassion.
Job Summary
We are seeking a friendly, organized, and detail-oriented Front Desk Scheduler to join our eye clinic team. In this role, you will serve as the first point of contact for patients, providing excellent customer service while efficiently managing appointment scheduling and front office operations.
Responsibilities include greeting patients, coordinating exam appointments, verifying insurance information, and maintaining accurate patient records. The ideal candidate will work closely with optometrists, ophthalmologists, and clinical staff to ensure smooth patient flow and a positive patient experience. Strong communication, multitasking abilities, and attention to detail are essential for success in this role.
Duties
Responsibilities include entering information into patients Electronic Health Record, meeting with patients to go through surgical information, scheduling appointments and surgeries.
Verifying patients’ insurance coverage is done with our electronic system.
This position will work at both Baxter and/or Crosby locations.
This position has optical benefits, eye exam benefits, vacation, and holiday paid time off after 3 months of employment!
Preferred Skills & Qualifications (No Experience Required):
Strong communication and interpersonal skills
Friendly, professional, and patient-focused attitude
Excellent organizational and multitasking abilities
Basic computer skills and comfort learning new systems
Ability to handle phone calls and interact with patients in a fast-paced environment
Attention to detail and accuracy in scheduling and data entry
Reliable, punctual, and able to work as part of a team
Willingness to learn medical office procedures, scheduling systems, and insurance processes
Job Type: Full-time
Benefits
Employee discount
Flexible schedule
Paid time off
Sched
