Verified Job
Receptionist
Front Desk Receptionist/Office Assistant
Receptionist
#39741
Remote / WFH
Toudaotang Carle Place
Job Description
Job Title: Bilingual Front Desk Receptionist / Office Assistant
Job Summary
Toudaotang Carle Place is seeking a friendly, professional, and organized Bilingual Front Desk Receptionist / Office Assistant to join our growing wellness and beauty team. As the first point of contact for clients, you will play a key role in delivering exceptional customer service, managing appointments, supporting daily operations, and helping create a welcoming environment for every guest.
This position is ideal for someone who enjoys working with people, has strong communication skills in both English and Chinese, and is interested in beauty, wellness, and customer service.
Responsibilities
Welcome clients and provide a warm, professional first impression
Answer phone calls, text messages, and online inquiries
Schedule, confirm, and manage appointments using Vagaro booking software
Assist clients with check-in, check-out, membership enrollment, and package purchases
Process payments and maintain accurate client records
Support daily office and front desk operations
Maintain cleanliness and organization of reception and waiting areas
Coordinate with therapists and staff to ensure smooth customer flow
Follow up with clients regarding appointments, promotions, and customer satisfaction
Assist with social media inquiries and basic administrative tasks
Qualifications
Bilingual in English and Chinese (Mandarin preferred)
Previous customer service, front desk, hospitality, spa, salon, medical office, or administrative experience preferred
Strong communication and interpersonal skills
Comfortable using computers, email, Microsoft Office, Google Workspace, and scheduling software
Ability to multitask in a fast-paced environment
Friendly, professional, and team-oriented attitude
Sales experience or membership sales experience is a plus
Benefits
Competitive hourly pay
Performance bonus opportunities
Employee discounts on services
Professional training and career advancement opportunities
Positive and supportive team environment
Job Types:
Full-time, Part-time
Pay:
$18.00 – $22.00 per hour
Schedule:
8-10 hour shift
Day shift
Weekend availability preferred
Work Location:
240 Voice Road, Carle Place, NY 11514
Pay: $18.00 - $22.00 per hour
Benefits:
Relocation assistance
Work Location: In person
Job Summary
Toudaotang Carle Place is seeking a friendly, professional, and organized Bilingual Front Desk Receptionist / Office Assistant to join our growing wellness and beauty team. As the first point of contact for clients, you will play a key role in delivering exceptional customer service, managing appointments, supporting daily operations, and helping create a welcoming environment for every guest.
This position is ideal for someone who enjoys working with people, has strong communication skills in both English and Chinese, and is interested in beauty, wellness, and customer service.
Responsibilities
Welcome clients and provide a warm, professional first impression
Answer phone calls, text messages, and online inquiries
Schedule, confirm, and manage appointments using Vagaro booking software
Assist clients with check-in, check-out, membership enrollment, and package purchases
Process payments and maintain accurate client records
Support daily office and front desk operations
Maintain cleanliness and organization of reception and waiting areas
Coordinate with therapists and staff to ensure smooth customer flow
Follow up with clients regarding appointments, promotions, and customer satisfaction
Assist with social media inquiries and basic administrative tasks
Qualifications
Bilingual in English and Chinese (Mandarin preferred)
Previous customer service, front desk, hospitality, spa, salon, medical office, or administrative experience preferred
Strong communication and interpersonal skills
Comfortable using computers, email, Microsoft Office, Google Workspace, and scheduling software
Ability to multitask in a fast-paced environment
Friendly, professional, and team-oriented attitude
Sales experience or membership sales experience is a plus
Benefits
Competitive hourly pay
Performance bonus opportunities
Employee discounts on services
Professional training and career advancement opportunities
Positive and supportive team environment
Job Types:
Full-time, Part-time
Pay:
$18.00 – $22.00 per hour
Schedule:
8-10 hour shift
Day shift
Weekend availability preferred
Work Location:
240 Voice Road, Carle Place, NY 11514
Pay: $18.00 - $22.00 per hour
Benefits:
Relocation assistance
Work Location: In person
