Front Desk Receptionist/Administrative Assistant (1 year relevant experience
Bengaluru, Karnataka
Receptionist
#809171
Remote / WFH
spandana hospital
Job Description
Company Overview Spandana Hospital is a leading healthcare provider committed to delivering world-class heart and superspeciality services at affordable rates. With headquarters in Bangalore, our hospital is home to a dedicated team of highly qualified medical, administrative, and support staff. Our goal is to offer high-quality, patient-centered tertiary and critical care. To learn more about us, visit our website .
We are seeking a Junior Receptionist to join our dynamic team at Spandana Hospital in Bangalore. This is a full-time position that requires a minimum of 1 to 3 years of work experience. The role is vital in ensuring the smooth operation of our front desk services and providing exceptional customer service to all patients and visitors.
Must possess excellent front desk operations skills (Mandatory skill) with the ability to manage reception efficiently.
Excellent telephone etiquette required for answering inquiries and directing calls appropriately.
Proficiency in Microsoft Office applications needed for various administrative duties and documentation.
Manage the front desk by welcoming and greeting visitors and patients in a professional manner.
Answer and direct incoming calls to the appropriate departments or personnel promptly and courteously.
Handle all queries and complaints from patients or visitors with a customer-focused approach.
Assist in administrative tasks such as data entry, filing, and maintaining office supplies inventory.
Ensure the reception area is kept tidy and presentable, with all necessary materials (e.g. pens, forms) available.
Collaborate with medical and administrative staff to ensure a seamless and efficient operation of the front desk.