Front Desk Receptionist Jobs Hospital
Job Description
Job Title: Front Desk Receptionist Jobs
Qualification: Graduate in any discipline (preferred with medical/hospital background)
Salary: Best in Industry
Experience: 1–3 years of experience in front desk/hospital administration preferred
Job Description:
MITR Hospital, a reputed healthcare facility in Navi Mumbai, is looking for a professional Front Desk Receptionist to join our team. This role is essential for ensuring seamless front-office operations and delivering exceptional service to our patients. As a key member of the MITR Hospital administrative team, you will manage patient interactions, schedule appointments, and maintain confidential records efficiently. MITR Hospital is committed to creating a positive and organized patient experience, and your contribution will directly impact that goal.
Responsibilities:
• Greet patients and visitors warmly at MITR Hospital and provide assistance with inquiries.
• Answer phone calls and refer queries to the appropriate departments.
• Schedule and manage patient appointments efficiently to optimize physician availability at MITR Hospital.
• Maintain the reception area to ensure a calm and professional environment for patients.
• Update and manage patient personal, medical, and financial records accurately.
• Support billing processes by collecting patient charges and managing insurance claims.
• Handle office inventory, supply orders, and ensure proper functioning of front desk equipment.
• Respond to emergencies and assist distressed patients calmly and effectively.
Requirements:
• Strong multitasking and time-management skills.
• Excellent telephone etiquette and customer service skills.
• Proficiency in scheduling systems and basic word processing tools.
• High level of attention to detail and professionalism.
• Flexibility to adapt to changing hospital needs and patient volume.
• Ability to handle confidential information with discretion.
• Prior experience in hospital or clinic settings is a plus.
• Positive attitude and team-oriented mindset.
Benefits:
• Opportunity to work with a reputable healthcare brand – MITR Hospital.
• Supportive team environment with career development opportunities.
• Professional growth in patient-facing healthcare administration roles.
• Exposure to healthcare operations in a multispecialty hospital.
• Competitive salary package and benefits.
Join MITR Hospital as a Front Desk Receptionist and be the welcoming face that ensures a smooth patient journey. Apply now!
