Front Desk Executive for Skin
Job Description
Job Unique Code :CSFD001
• Required Qualification :Graduate (Any graduate)
• No. of Positions :5
• Salary Range :1.80 LPA to 2.40 LPA
• For :Male/Female
• Required Experience :0-2yrs
• Location :Pune (Pune)
More Information
• Description:
• Welcoming patients & managing the front desk along with the team members
Connect with all patients and explain them the clinic protocol and journey
Guide patients during their visit on all clinic touchpoints from registration to check out
Manage the flow of patients on the floor to reduce waiting time for the patients
Coordination with Doctors to reduce wait time
Coordination with Therapist team and patients for patient treatment
Maintain accurate and error free patient and accounting data through Google sheet and software (training will be provided)
Managing Billing and payment collection for consultation and treatments
Managing patient hospitality in Clinic
Managing Escalations or patient queries and demands
Doing Courtesy Calling and responding to the appointment calls from the patients for next visits
Taking feedback & Reviews from patients at the time of check out
Daily Reporting to MIS team and Management at the end of the day
Patient Query resolution with help of doctors.
Should have excellent communication skills in English, Hindi and Marathi,
