Front Desk Coordinator
Job Description
Department : Operations
Location : Gurgaon
Experience : Minimum of 2 - 3 years in Hospitality Sector, preferably with a 4 - 5 Star Hotel / Fine Dining Restaurant
Budget: Range of 4.5 - 6 Lacs Per Annum
About the Job:
• The person would be single point of contact for all the clients and their relative problems and queries, Therefore he/she will be:
• Defining and implementing front desk objectives and procedures.
• Tending to guests' complaints and questions and providing exceptional customer service.
• Ensuring that the front desk and reception area is kept clean and organised.
• Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.
• Performing administrative duties such as filing and updating records, among others, as needed.
• Handle the walk-in as well as telephonic enquiries and queries, and maintain a record of the visitors.
• Supervise and administer the Supervisor, and keep a check on the housekeeping staff and office boys.
• Handling the clients visiting the space and maintaining the visitor’s list.
About AltF Coworking
AltF Coworking is one of the top co-working spaces in India & headquartered in Gurgaon. It is spread over 5 Lac sq. ft across 10 Locations and is now expanding to PAN India Level to become the biggest coworking in the industry. Started about 8 years back, it gives the blend of a startup and a growing organisation together. AltF has served over 400+ businesses so far.
It is known to deliver affordable office space to startups and SMBs with a team size of 1-100+ members. Covered by Yourstory, LBB, Iamwire, Inc42 and many other news and media areas for doing amazingly well in the past couple of years
