Verified Job
IT / Software / Data Analyst
Front Desk Agent
IT / Software / Data Analyst
#792346
Remote / WFH
Frobisher Inn
Job Description
Front Desk Associate
Location: Frobisher Inn – Iqaluit, Nunavut
Wage: Starting at $23.00 per hour
Employment Type: Full Time and Part Time Opportunities Available
Position Overview
The Frobisher Inn is currently seeking friendly, professional, and service driven Front Desk Associates to join our Guest Services team. This role is the first point of contact for our guests and plays a key part in delivering a positive and welcoming experience in Nunavut’s capital city.
Key Responsibilities
Greet guests in a courteous and professional manner at all times
Complete guest check in and check out procedures accurately and efficiently
Manage reservations, room assignments, and guest inquiries using the hotel property management system
Handle guest requests, concerns, and complaints with professionalism and discretion
Process payments, issue receipts, and balance shift transactions
Communicate effectively with housekeeping, maintenance, and management teams
Maintain accurate guest records and follow cash handling and security procedures
Uphold hotel policies, safety standards, and customer service expectations
Qualifications and Requirements
Previous customer service or customer facing experience is required
Hotel or hospitality experience is preferred
Strong communication and interpersonal skills
Ability to multitask and remain calm in a fast paced environment
Dependable, punctual, and professional in appearance and conduct
Comfortable working shifts including evenings, weekends, and holidays
Relocation and Housing
This position requires relocation within Canada. Company provided flight relocation is available to employees who agree to a minimum two year term of employment
Subsidized shared staff housing is available for full time employees only, subject to availability
Immigration Information
This position does not offer employer sponsorship
Candidates may be considered under the Francophone Mobility Program, if eligible
Local candidates are strongly preferred
Why Join the Frobisher Inn
The Frobisher Inn is the largest hospitality property in Iqaluit and plays a central role in supporting travel, business, and community activity in Nunavut. Working with us offers the opportunity to gain valuable hospitality experience in a unique northern environment while being part of a diverse and supportive team.
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Location: Frobisher Inn – Iqaluit, Nunavut
Wage: Starting at $23.00 per hour
Employment Type: Full Time and Part Time Opportunities Available
Position Overview
The Frobisher Inn is currently seeking friendly, professional, and service driven Front Desk Associates to join our Guest Services team. This role is the first point of contact for our guests and plays a key part in delivering a positive and welcoming experience in Nunavut’s capital city.
Key Responsibilities
Greet guests in a courteous and professional manner at all times
Complete guest check in and check out procedures accurately and efficiently
Manage reservations, room assignments, and guest inquiries using the hotel property management system
Handle guest requests, concerns, and complaints with professionalism and discretion
Process payments, issue receipts, and balance shift transactions
Communicate effectively with housekeeping, maintenance, and management teams
Maintain accurate guest records and follow cash handling and security procedures
Uphold hotel policies, safety standards, and customer service expectations
Qualifications and Requirements
Previous customer service or customer facing experience is required
Hotel or hospitality experience is preferred
Strong communication and interpersonal skills
Ability to multitask and remain calm in a fast paced environment
Dependable, punctual, and professional in appearance and conduct
Comfortable working shifts including evenings, weekends, and holidays
Relocation and Housing
This position requires relocation within Canada. Company provided flight relocation is available to employees who agree to a minimum two year term of employment
Subsidized shared staff housing is available for full time employees only, subject to availability
Immigration Information
This position does not offer employer sponsorship
Candidates may be considered under the Francophone Mobility Program, if eligible
Local candidates are strongly preferred
Why Join the Frobisher Inn
The Frobisher Inn is the largest hospitality property in Iqaluit and plays a central role in supporting travel, business, and community activity in Nunavut. Working with us offers the opportunity to gain valuable hospitality experience in a unique northern environment while being part of a diverse and supportive team.
Show fewer
