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Front Desk
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#248231
Remote / WFH
Job Description
The Front Desk Executive is responsible for handling All Salon Desk activities at BBLUNT Salon, effectively handling Clients and other relevant activities.
P.S: 1) People working with the Salon Industry will be preferred.
2) People from the Spa Industry will also be preferred.
Roles & Responsibilities:
· Familiarization with BBLUNT Manual and Policies
· Handling and managing the entire front desk efficiently.
· Attending to phone calls, booking appointments, calling to confirm appointments, handling stylists and beauty therapists columns effectively, receiving clients with a smile and making them comfortable before the service, handling money, doing the days total.
· Managing team’s attendance with the help of bio-metric system.
· Managing salon schedule.
· Interacting with clients, making them aware of all the ongoing offers or promotions and taking their feedback.
· Maintaining the client database by taking client details accurately.
· Maintaining a client waitlist, to maximize the stylists/therapists columns.
· Converting every walk in client into repeat business and every repeat client to come more often for various services, offering advance booking.
· Distributing new clients evenly and fairly to the stylists/therapists.
· Selling our high value services.
· Increasing the business of the salon and ensuring that monthly targets are met.
· Maintain confidentiality of all the information.
· Tallying and handling over cash to the bank along with the necessary paper work.
· Working with backend teams
· Be present for all scheduled training modules and workshops organized by the company.
· Effective handling of petty cash
· Maintain salon stationery including various forms and soft copies
· Delivering of action plan: Expected to work on weak areas through training and in downtime in the salon, along with other in-salon training programs
Qualification:
Education : HSC +
Experience : Minimum 2-year experience in Retail/ Service industry background as Front Desk team
Additional Skills desired: Creating and maintaining client relationships, Self-motivated yet customer-focused, Computer educated, highly confident and exceptional communication skills (verbal & written), cash/ card/ UPI payments & monetary transactions, worked on ERP (Zenoti), team management .
Locations: Alipore
Hungerford street
Janak Road near Southern Avenue
Job Type: Full-time
Schedule:
• Flexible shift
• Morning shift
• Rotational shift
Language:
• English (Preferred)
• Hindi (Preferred)
Speak with the employer
P.S: 1) People working with the Salon Industry will be preferred.
2) People from the Spa Industry will also be preferred.
Roles & Responsibilities:
· Familiarization with BBLUNT Manual and Policies
· Handling and managing the entire front desk efficiently.
· Attending to phone calls, booking appointments, calling to confirm appointments, handling stylists and beauty therapists columns effectively, receiving clients with a smile and making them comfortable before the service, handling money, doing the days total.
· Managing team’s attendance with the help of bio-metric system.
· Managing salon schedule.
· Interacting with clients, making them aware of all the ongoing offers or promotions and taking their feedback.
· Maintaining the client database by taking client details accurately.
· Maintaining a client waitlist, to maximize the stylists/therapists columns.
· Converting every walk in client into repeat business and every repeat client to come more often for various services, offering advance booking.
· Distributing new clients evenly and fairly to the stylists/therapists.
· Selling our high value services.
· Increasing the business of the salon and ensuring that monthly targets are met.
· Maintain confidentiality of all the information.
· Tallying and handling over cash to the bank along with the necessary paper work.
· Working with backend teams
· Be present for all scheduled training modules and workshops organized by the company.
· Effective handling of petty cash
· Maintain salon stationery including various forms and soft copies
· Delivering of action plan: Expected to work on weak areas through training and in downtime in the salon, along with other in-salon training programs
Qualification:
Education : HSC +
Experience : Minimum 2-year experience in Retail/ Service industry background as Front Desk team
Additional Skills desired: Creating and maintaining client relationships, Self-motivated yet customer-focused, Computer educated, highly confident and exceptional communication skills (verbal & written), cash/ card/ UPI payments & monetary transactions, worked on ERP (Zenoti), team management .
Locations: Alipore
Hungerford street
Janak Road near Southern Avenue
Job Type: Full-time
Schedule:
• Flexible shift
• Morning shift
• Rotational shift
Language:
• English (Preferred)
• Hindi (Preferred)
Speak with the employer
