Elina Group is seeking a Fresher Call Center Representative to join our team in New Delhi. This full-time role is ideal for individuals with 0 to 1 years of experience and is located at our headquarters in Delhi. As a Call Center Representative, you will be responsible for handling customer inquiries and providing exceptional service to our clients.
Qualifications and Skills
• Must possess customer service orientation for addressing client needs effectively and promptly (Mandatory skill).
• Strong desire to work in call center jobs in Delhi, willing to adapt to the vibrant local work culture (Mandatory skill).
• Aspiring candidates looking for Call Centre jobs for freshers in a dynamic fast-paced environment (Mandatory skill).
• Excellent communication skills to articulate product information clearly and engage with clients.
• Problem-solving abilities to identify issues and provide effective resolution promptly.
• Solid understanding of product and service offerings to ensure accurate information delivery to clients.
• Ability to manage stress in a professional manner and maintain composure during customer interactions.
• Team player with a positive attitude and willingness to collaborate with colleagues to achieve common goals.
Roles and Responsibilities
• Handle inbound and outbound calls to address customer inquiries and resolve issues promptly.
• Maintain thorough knowledge of company products and services to provide accurate information to customers.
• Document customer interactions,
Contact - ++11060142,
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