We are looking for fresher/entry-level candidates to join our BPO team in India. This role is ideal for individuals seeking to start their career in customer service and support.
Responsibilities
• Assist customers with inquiries regarding products and services.
• Provide accurate information and resolve customer complaints in a timely manner.
• Maintain customer records and update account information as necessary.
• Collaborate with team members to improve customer service and support processes.
• Achieve performance targets and contribute to team goals.
Skills and Qualifications
• Excellent communication skills in English and local languages.
• Basic computer knowledge and proficiency in MS Office.
• Ability to work in a team environment and handle pressure.
• Strong problem-solving skills and attention to detail.
• Willingness to learn and adapt to new processes and technologies.
Skills: Problem Solving, Time Management, Adaptability, Multitasking, crm software, Communication, Customer Service
Experience: 0.00-0.00 Years
Education: Bachelor of Science (B.Sc), Bachelor of Business Administration (B.B.A), Bachelor of Commerce (B.Com), Bachelor of Arts (B.A)