Verified Job
Work from home
Fraud & Scams Monitoring Analyst
Work from home
#653037
Remote / WFH
Job Description
Rabobank is the world’s leading specialist in food & agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture & are committed to adding long-term value for clients. Our commitment to our employees & clients is at the heart of everything we do.
Are you passionate about safeguarding & mitigating against fraud & scams? If so, this could be your next role! Rabobank’s Fraud & FEC Investigations - ANZ function have an opening for a Fraud & Scams Monitoring Analyst in Perth
This is a Line 1 role within an ANZ regional team responsible for managing external fraud & scam risk, by ensuring fraud scenarios & rules are optimised, transaction data is analysed to identify potentially fraudulent activity & fraud investigated & managed appropriately & effectively across both Australia & New Zealand. You will report to the Team Leader, Fraud Detection & Response.
Top Role Accountabilities:
Analysing internal & externally generated data to identify potentially fraudulent behaviour & emerging threats or trends that may be useful to the Bank to mitigate fraud risk
Investigating & responding to scam incidents
Investigating fraud alerts generated & other external fraud events
Analysing relevant data to identify potentially fraudulent transactions or behaviour & emerging threats or trends that may be useful to the Bank to mitigate fraud risk
Performing post investigation activities, including loss assessments & recoveries
Identifying & supporting vulnerable customers through the scam management lifecycle
To be successful in the role, you will have:
A minimum of 1-3 years in a similar role within fraud operations
Proven experience in triaging fraud alerts, conducting investigations, escalating cases, & reporting incidents with accuracy & urgency
Experience in reviewing transaction & login data to identify & flag potentially fraudulent activity
Excellent communication skills including the ability to talk confidently & professionally with clients
An ability to be autonomous & self-sufficient as well as collaborate within a team
Analytical thinker with experience supporting product, process, and system updates through fraud risk assessments
Knowledge & experience of Threat Metrix or similar tool highly regarded
An ability to work 8am to 4:30pm Monday to Friday highly regarded
Our Values:
Rabobank Australia values inclusion, belonging, & positive experiences for all. Our work environment, our benefits, & the way we live our values, “Client Driven”, “Responsible”, “Professional” & “Cooperative” make it a great place to work. We welcome applicants from diverse backgrounds.
If you’d like to discuss how we can make our opportunities more accessible to you, please let a member of the Talent Acquisition team know.
What we're proud to offer you:
Rabo@Anywhere is our hybrid way of working at Rabobank & for Australia, that means we have a blend of time working between the office & home
Wellbeing leave. These 2 extra leave days support greater work/life balance & is just another way we are helping our employees to lead happier, healthier, & more fulfilling lives
Education Assistance Program. Rabobank values the development of its people & has a great Education Assistance Program to assist with professional development
Parental Leave that supports you & your family while giving you the freedom & flexibility to enjoy this special time (up-to 14 weeks paid leave)
Bonus and Additional Leave. We realise sometimes 4 weeks Annual Leave isn't enough! At Rabobank we provide an incentive for eligible employees to receive 1 extra week Annual Leave & an option to purchase another 2 weeks Annual Leave
Extra Insurance. Rabobank recognises that employees need to protect their financial wellbeing, in the event of serious illness, injury, or even death. Rabobank provides eligible permanent employees with employer-funded Death, TPD & Income Protection Insurance
Rabo Workplace Giving program. As part of Rabobank's global Corporate Social Responsibility, Workplace Giving aims to encourage employees to contribute to our community. Rabo Workplace Giving program matches employee donations to selected Social Partners
Are you passionate about safeguarding & mitigating against fraud & scams? If so, this could be your next role! Rabobank’s Fraud & FEC Investigations - ANZ function have an opening for a Fraud & Scams Monitoring Analyst in Perth
This is a Line 1 role within an ANZ regional team responsible for managing external fraud & scam risk, by ensuring fraud scenarios & rules are optimised, transaction data is analysed to identify potentially fraudulent activity & fraud investigated & managed appropriately & effectively across both Australia & New Zealand. You will report to the Team Leader, Fraud Detection & Response.
Top Role Accountabilities:
Analysing internal & externally generated data to identify potentially fraudulent behaviour & emerging threats or trends that may be useful to the Bank to mitigate fraud risk
Investigating & responding to scam incidents
Investigating fraud alerts generated & other external fraud events
Analysing relevant data to identify potentially fraudulent transactions or behaviour & emerging threats or trends that may be useful to the Bank to mitigate fraud risk
Performing post investigation activities, including loss assessments & recoveries
Identifying & supporting vulnerable customers through the scam management lifecycle
To be successful in the role, you will have:
A minimum of 1-3 years in a similar role within fraud operations
Proven experience in triaging fraud alerts, conducting investigations, escalating cases, & reporting incidents with accuracy & urgency
Experience in reviewing transaction & login data to identify & flag potentially fraudulent activity
Excellent communication skills including the ability to talk confidently & professionally with clients
An ability to be autonomous & self-sufficient as well as collaborate within a team
Analytical thinker with experience supporting product, process, and system updates through fraud risk assessments
Knowledge & experience of Threat Metrix or similar tool highly regarded
An ability to work 8am to 4:30pm Monday to Friday highly regarded
Our Values:
Rabobank Australia values inclusion, belonging, & positive experiences for all. Our work environment, our benefits, & the way we live our values, “Client Driven”, “Responsible”, “Professional” & “Cooperative” make it a great place to work. We welcome applicants from diverse backgrounds.
If you’d like to discuss how we can make our opportunities more accessible to you, please let a member of the Talent Acquisition team know.
What we're proud to offer you:
Rabo@Anywhere is our hybrid way of working at Rabobank & for Australia, that means we have a blend of time working between the office & home
Wellbeing leave. These 2 extra leave days support greater work/life balance & is just another way we are helping our employees to lead happier, healthier, & more fulfilling lives
Education Assistance Program. Rabobank values the development of its people & has a great Education Assistance Program to assist with professional development
Parental Leave that supports you & your family while giving you the freedom & flexibility to enjoy this special time (up-to 14 weeks paid leave)
Bonus and Additional Leave. We realise sometimes 4 weeks Annual Leave isn't enough! At Rabobank we provide an incentive for eligible employees to receive 1 extra week Annual Leave & an option to purchase another 2 weeks Annual Leave
Extra Insurance. Rabobank recognises that employees need to protect their financial wellbeing, in the event of serious illness, injury, or even death. Rabobank provides eligible permanent employees with employer-funded Death, TPD & Income Protection Insurance
Rabo Workplace Giving program. As part of Rabobank's global Corporate Social Responsibility, Workplace Giving aims to encourage employees to contribute to our community. Rabo Workplace Giving program matches employee donations to selected Social Partners
