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Franchise Support Executive
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#785808
Remote / WFH
JYCSM
Job Description
ob Role
We are looking for an energetic and responsible Franchise Support & Telecalling Executive to join our JYCSM team.
The candidate will be responsible for communicating with our Franchise Centers, regular follow-ups, solving basic franchise-related issues and supporting registration growth.
Key Responsibilities
• Daily calling and follow-up with JYCSM Franchise Centers
• Maintain regular communication with franchise owners
• Follow up regarding student registrations and pending activities
• Understand franchise problems and coordinate with the concerned team
• Reactivate inactive franchise centers through regular follow-up
• Maintain daily call and follow-up records
• Update franchise status and important information
• Prepare daily/weekly activity reports
• Support the Operations Team in franchise-related activities
• Maintain a professional relationship with franchise owners
What We Expect
• Good communication skills
• Bengali communication is essential
• Basic English/Hindi communication is an advantage
• Basic computer knowledge
• MS Excel / Google Sheets knowledge preferred
• Confident in speaking over phone
• Positive attitude and willingness to learn
• Ability to follow up consistently and achieve assigned targets
Pay: ₹9,000.00 - ₹18,000.00 per month
Work Location: In person
We are looking for an energetic and responsible Franchise Support & Telecalling Executive to join our JYCSM team.
The candidate will be responsible for communicating with our Franchise Centers, regular follow-ups, solving basic franchise-related issues and supporting registration growth.
Key Responsibilities
• Daily calling and follow-up with JYCSM Franchise Centers
• Maintain regular communication with franchise owners
• Follow up regarding student registrations and pending activities
• Understand franchise problems and coordinate with the concerned team
• Reactivate inactive franchise centers through regular follow-up
• Maintain daily call and follow-up records
• Update franchise status and important information
• Prepare daily/weekly activity reports
• Support the Operations Team in franchise-related activities
• Maintain a professional relationship with franchise owners
What We Expect
• Good communication skills
• Bengali communication is essential
• Basic English/Hindi communication is an advantage
• Basic computer knowledge
• MS Excel / Google Sheets knowledge preferred
• Confident in speaking over phone
• Positive attitude and willingness to learn
• Ability to follow up consistently and achieve assigned targets
Pay: ₹9,000.00 - ₹18,000.00 per month
Work Location: In person
