Fractional Store Manager
Job Description
Company: Matcha Slap
Location: Sylvan Lake, Alberta
Employment Type: Full-time
Hours: Minimum 20 hours/week, maximum 24 hours/week
Opportunity to be promoted as full-time 36-40 hours/week after 6 months.
Compensation: $18/hour + tips (shared and prorated evenly when multiple staff are onsite)
Pay Schedule: Bi-weekly
Mandatory Qualifications & Eligibility
Canadian Citizen or Permanent Resident of Canada only (Candidates with only work permits are not eligible)
Must have legal status in the Province of Alberta
Government-issued ID must show an Alberta address
Must be physically located in Central Alberta and able to commute to both Sylvan Lake and Red Deer area.
Available to work a flexible schedule within the stated weekly hours for both Sylvan Lake and Red Deer locations.
Must have a valid food handler certificate
Minimum 1-year of food services experience
Military experience preferred: Honorably discharged Canadian Armed Forces veterans are highly encouraged to apply.
Job Overview
This position supports the Store Owner in both operational setup and ongoing store operations. This role is hands-on and customer-facing, with the majority of time spent working on the floor, while also assisting with organization, communication, and team coordination to ensure smooth daily operations.
Key Responsibilities
Daily Store Operations (Approx. 75%)
Prepare and serve all beverages and menu items
Operate the cash register and handle customer transactions
Maintain store cleanliness, organization, and food safety standards
Support opening and closing duties as assigned
Deliver consistent, high-quality customer service
Assist with supply, inventory handling and restocking
Work collaboratively with team members during shifts
Communication, Organization & Management Support (Approx. 25%)
Organizing daily tasks, shifts, workflows, and shift priorities
Communicate effectively with the owner and team members
Support interactions with government agencies and regulatory bodies as required
Participate in interviewing, onboarding, and training of team members
Help ensure compliance with operational policies and procedures
Support the general administrative and organizational needs of the store
Compensation, Overtime & Statutory Holidays
Hourly wage: $18/hour
Overtime: Overtime pay or time off in lieu will be provided in accordance with Alberta Employment Standards for eligible hours worked beyond standard thresholds
Statutory Holidays: Entitlement to statutory holiday pay and/or premium pay in accordance with Alberta Employment Standards, based on eligibility and hours worked
Tips: Shared and prorated evenly among staff onsite
Pay Schedule: Bi-weekly
Pay: $18.00 per hour
Application question(s):
Are you able to commute daily to Sylvan Lake, Alberta for this job?
Are you a Canadian Citizen or a Permanent Resident of Canada? (Work Permit holders are not eligible for this position)
Experience:
Food service: 1 year (required)
Work Location: In person
