Forward Deployed Engineer - Gen AI & Voice AI (Backend Engineer) - Delhi

Role Overview

As a Forward Deployed Engineer, you'll design, build, and support integrations between the Blue Machines platform and client systems. You'll work across APIs, cloud services, and AI frameworks (like LangChain and LLM APIs) to deliver intelligent, reliable, and production-grade integrations.

Responsibilities

Develop and maintain integrations using REST APIs, WebSockets, and webhooks
Build and deploy solutions leveraging cloud platforms (GCP / AWS / Azure)
Integrate with AI/LLM frameworks such as LangChain, OpenAI, or similar SDKs
Collaborate with client and internal teams for deployment, debugging, and optimization
Automate, document, and maintain integration workflows and observability

Requirements

Experience in Python or Java development for backend and integrations
Mandatory hands-on experience with cloud platforms (preferably GCP)
Strong understanding of web technologies, APIs, and authentication protocols (OAuth2, JWT)
Familiarity with AI/LLM ecosystems, prompt design, or LangChain-style orchestration
Excellent problem-solving and client communication skills

Nice to Have

Experience with telephony and real-time communication (SIP, WebRTC, Twilio, Avaya, Ubona)
Familiarity with Postman, Wireshark, or observability tools
Understanding of CI/CD pipelines